Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
22
22
years of professional experience
Work History
Managing Co-Owner
The Drape Vine
03.2025 - Current
Established operational procedures for daily workflows.
Conducted market research to identify industry trends and guide strategic decision making.
Implemented marketing strategies that effectively promoted the brand and attracted new customers.
Provided exceptional customer service to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Director of Operations, Physician Practice
Surgery Partners
01.2016 - 01.2024
Company Overview: Surgery Partners is a leading healthcare organization consisting of surgical centers and physician practices.
Oversee daily operations of two physician practices, ensuring compliance with healthcare regulations and standards.
Lead a team of 25-40 professionals across various departments, focusing on collaboration and patient care.
Implement process improvements that increased operational efficiency and reduced patient wait times.
Analyzed operational metrics and reports to identify areas for improvement and implemented necessary changes.