Denise OMalley
Spotsylvania,VA
Summary
Accomplished Vice-President at GEICO, adept in financial management and staff development, significantly enhanced business processes and company growth. Leveraged expertise in operations management and sales leadership to drive strategic initiatives, achieving notable market share increase. Excelled in fostering client relationships and leading high-performing teams, demonstrating a profound impact on profitability and organizational efficiency. Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
10
10
years of professional experience
Work History
Vice-President, Head of Sales
GEICO
01.2023 - Current
- Identified opportunities to improve business process flows and productivity.
- Increased company growth through collaboration with sales and marketing departments.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Oversaw business-wide changes to modernize procedures and organization.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Initiated strategy to drive company growth and increase market share and profitability.
- Established and maintained strong relationships with customers, vendors and strategic partners.
VP, Head of Auto Sales and Claims Specialty
GEICO
08.2022 - 05.2023
- Increased company growth through collaboration with sales and marketing departments.
- Identified opportunities to improve business process flows and productivity.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Devised and presented business plans and forecasts to board of directors.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Regional Vice-President
GEICO
01.2022 - 08.2022
- Directed hiring and development of [Number] management staff to drive improvements to [Area].
- Managed [Name] department with [Number] employees covering [Region].
- Implemented successful improvements to [Function], [Function] and [Function].
- Developed [Area] structure and established procedures.
- Maintained P&L and shouldered corporate fiscal responsibility.
Vice-President, GEICO Insurance Agency
GEICO
08.2019 - 01.2022
- Identified opportunities to improve business process flows and productivity.
- Increased company growth through collaboration with sales and marketing departments.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Formulated and executed strategic initiatives to improve product offerings.
Assistant Vice-President, GEICO Insurance Agency
GEICO
03.2017 - 08.2019
- Contributed to budget planning, and initiatives for communications, planning and coordination of facility management and space allocations.
- Attended board and committee meetings and took meeting minutes to create detailed records of various meetings and decisions.
- Attended weekly meetings and special sessions of Leadership and Executive Leadership Teams and contributed to major administrative initiatives, policies and decisions.
- Established and directed successful programs focused on [Area].
- Reduced operational risks while organizing data to forecast performance trends.
- Trained and guided team members to maintain high productivity and performance metrics.
Director, Customer Service
GEICO
08.2014 - 03.2017
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Reported issues to higher management with great detail.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Education
Bachelor of Science - Business Administration
Indiana Institute of Technology
Fort Wayne, IN05.2014
Skills
- Financial Management
- Contract Negotiation
- Proposal Writing
- Forecasting
- Data Analysis
- Staff Development
- Operations Management
- Business Development
- Process Improvement
- Revenue Cycle Management
- Sales Leadership
- Client Relationship Building
- Budget Administration
- OKRs and KPIs
Timeline
Vice-President, Head of Sales
GEICO
01.2023 - Current
VP, Head of Auto Sales and Claims Specialty
GEICO
08.2022 - 05.2023
Regional Vice-President
GEICO
01.2022 - 08.2022
Vice-President, GEICO Insurance Agency
GEICO
08.2019 - 01.2022
Assistant Vice-President, GEICO Insurance Agency
GEICO
03.2017 - 08.2019
Director, Customer Service
GEICO
08.2014 - 03.2017
Bachelor of Science - Business Administration
Indiana Institute of Technology
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