Denise Ortiz
Parlin,NJ
Summary
Personable and organized individual with keen eye for detail and positive, upbeat attitude. Possesses strong communication skills and solid understanding of office software, including proficiency in Microsoft Office Suite. Capable of enhancing team efficiency through effective coordination and administrative support.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Johnson & Johnson
03.2022 - Current
- Provides high-level administrative support to VP2 and three senior directors in the talent acquisition department, managing complex calendars, scheduling meetings, and coordinating travel arrangements
- Act as a key point of contact between senior leadership and internal/external stakeholders, ensuring clear communication and timely responses to inquiries
- Prepare, edit, and distribute confidential documents, reports, and presentations for executive meetings, talent reviews, and strategy sessions
- Assist in the recruitment process by organizing interviews, preparing candidate materials, consulting with hiring managers to ensure a seamless experience for all parties
- Coordinate department-wide meetings, events, and off-site team-building activities, ensuring logistical details managed efficiently
- Manage confidential information with discretion, maintaining a prominent level of professionalism in all interactions
- Streamline administrative processes, introducing tools and systems to increase efficiency across the Talent Acquisition team
- Manage expense reports, process purchase orders, and manage vendor contracts, ensuring budgetary compliance and timely payments
- Collaborate with HR and other departments to facilitate onboarding and support talent acquisition initiatives
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Administrative Assistant
Weill Cornell Medicine
01.2020 - 03.2022
- Provides administrative, financial, and operational support to the Vice chair of the Oculoplastic Department
- Prioritizes requests for meetings and coordinates the necessary arrangements for meetings
- Process reimbursements
- Handling of complex calendars
- Provides on-site coordination
- Answers phones, responds to inquiries and triages calls to appropriate personnel
- Coordinates travel and conference arrangements
- Organizes itinerary and makes appropriate reservations for travel and accommodations
Administrative Assistant
New Jersey Eye and Ear
11.2018 - 01.2020
- Managed day-to-day operations of the ENT Department
- Utilized travel software to plan travel
- Scheduled meetings
- Processed invoices
- Reviewed, sorted, and distributed incoming mail
- Served as point of contact for the ENT Department
- Performed administrative duties such as filing, faxing, and placing orders
- Greeted clients and visitors, directed phone calls, and set up appointments
- Processed timecards
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Patient Coordinator
Englewood Hospital and Medical Center
02.2014 - 10.2018
- Planning marketing events and promotions
- Provide patients with great customer service
- Make and manage all financial arrangements with patients
- Routinely completed inventory, supply orders and restocked supplies
- Introduced new patients to the office and managed all consultations
- Answered phones and managed scheduling
- Plan, organize, or maintain health programs
Medical Receptionist
Hackensack University Medical Center
09.2011 - 02.2014
- Answered telephones
- Checking in patients in a timely manner making sure the doctor’s workflow runs smoothly
- Billing and coding through Intergy medical software
- Directing pharmaceutical representatives to appropriate doctor
- Verifying patient’s insurances as well as referral if patients need them
- Overall providing patients with exceptional customer service
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
Education
High School Diploma -
Old Bridge High School
Old Bridge, New Jersey 06-2003
Skills
- Microsoft Excel
- Epic
- Microsoft PowerPoint
- Organizational skills
- Zoom
- Microsoft Teams
- Microsoft Word
- Office administration
Timeline
Administrative Assistant
Johnson & Johnson
03.2022 - Current
Administrative Assistant
Weill Cornell Medicine
01.2020 - 03.2022
Administrative Assistant
New Jersey Eye and Ear
11.2018 - 01.2020
Patient Coordinator
Englewood Hospital and Medical Center
02.2014 - 10.2018
Medical Receptionist
Hackensack University Medical Center
09.2011 - 02.2014
High School Diploma -
Old Bridge High School
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