Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Denise Owens

Coupeville,WA

Summary


Certified professional with strong background in home care, delivering high-quality support and compassionate care to clients. Adept at team collaboration and maintaining flexibility with changing needs. Skilled in personal care, medication management, and creating safe, nurturing environment. Known for reliability and achieving results in client satisfaction and well-being.

Overview

29
29
years of professional experience
4
4
Certification

Work History

Certified Home Care Aide

Family Resources Home Care
01.2024 - Current
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Administered prescribed medications and monitored health conditions effectively.
  • Maintained accurate documentation of client progress and health changes.
  • Enhanced client satisfaction by providing compassionate and personalized care.
  • Actively participated in ongoing professional development opportunities and training sessions, staying up-to-date on best practices for home care services.

Homemaker

Self
06.2002 - 12.2024
  • Managed multiple competing schedules, priorities, and needs.
  • Coordinated calendar of academic deadlines, appointments, meetings and various activities and events.
  • Built relationships with academic administrators, organization leaders, and health care professionals to meet needs.
  • Mediated issues and conflict in complicated situations.

Parent Volunteer

Monroe School District
09.2005 - 06.2023
  • Assisted with classes by helping teacher carry out lessons and maintain organized spaces.
  • Fostered creativity among students through assistance with art projects and facilitating access to necessary resources.
  • Helped students needing personalized support with group activities or lesson assignments.
  • Aided teachers in maintaining accurate records of student progress, ensuring timely identification of academic needs or concerns.
  • Kept case files updated, accurate and aligned with requirements.

Nanny

Private Family Client
09.2017 - 03.2021
  • Supervised daily activities, ensuring safety and well-being of child in care.
  • Developed engaging educational activities tailored to child's interests and developmental stages.
  • Coordinated meal preparation and nutritional planning, promoting healthy eating habits.
  • Established routines that fostered stability, security, and positive behavior.

Consulting Services Manager

BEST Consulting
01.1999 - 06.2002
  • Developed strong customer relationships through personalized service and attentive communication.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Facilitated regular performance reviews, providing constructive feedback to enhance employee effectiveness.
  • Managed conflict resolution efforts within the team, promoting a positive work environment and collaboration.
  • Pursued every opportunity to increase staffing program success, from initial onboarding through continued positive employee relations and communication strategies.

Executive Sales Coordinator

Bensussen Deutsch & Associates Inc.
07.1996 - 01.1999
  • Negotiated favorable contract terms with suppliers and vendors, reducing operational costs while maintaining quality standards.
  • Established long-term relationships with clients by providing exceptional customer service and consistently meeting their expectations.
  • Coordinated attendance at industry trade shows, maximizing networking opportunities for the company.
  • Built relationships with customers to establish long-term business growth.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Managed accounts to retain existing relationships and grow share of business.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.

Education

Western Washington University
Bellingham, WA

Bellevue College
Bellevue, WA

City University
Bellevue, WA

Skills

  • Direct patient support
  • Documentation
  • Vital signs monitoring
  • Certified in first aid and BLS
  • Safe patient transfers
  • Problem-solving
  • Detail-oriented approach
  • Effective time management

Certification

  • CNA - Certified Nurse Assistant
  • HCAC- Certified Home Care Aide
  • BLS Certified
  • CPR/First Aid Certified


Timeline

Certified Home Care Aide

Family Resources Home Care
01.2024 - Current

Nanny

Private Family Client
09.2017 - 03.2021

Parent Volunteer

Monroe School District
09.2005 - 06.2023

Homemaker

Self
06.2002 - 12.2024

Consulting Services Manager

BEST Consulting
01.1999 - 06.2002

Executive Sales Coordinator

Bensussen Deutsch & Associates Inc.
07.1996 - 01.1999

Western Washington University

Bellevue College

City University

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Denise Owens