Denise Padilla
Fontana,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Clerical Assistant
Burlington Coat Factory Distribution Center
09.2021 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Interacted with customers by phone, email, or in-person to provide information.
- Responded to inquiries from callers seeking information.
- Provided clerical support, addressing routine, and special requirements.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Managed records and data transfer, ensuring traceability and improving operations through automated systems.
- Mentored, trained and supported new staff members in office policies and procedures.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Collaborated with various departments to complete assigned tasks.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Supervisor
Aramark
04.2018 - 01.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
High School Diploma -
Henry J. Kaiser High School
Fontana, CA05.2016
Skills
- Microsoft Office Suite
- File Management
- Email Management
- Data Entry
- Office Equipment Operation
- Attention to Detail
- Time Management
- Microsoft Office
- Vendor Relations
- Administrative Support
- Record Keeping
- Typing Speed
Timeline
Clerical Assistant
Burlington Coat Factory Distribution Center
09.2021 - Current
Supervisor
Aramark
04.2018 - 01.2021
High School Diploma -
Henry J. Kaiser High School