DENISE PAGAN
Tampa,FL
Summary
To secure a challenging role in a professional environment, utilizing my educational background, strong work ethic, and willingness to take on new responsibilities to contribute to the success of the company.
Overview
17
17
years of professional experience
Work History
Student Financial Services Specialist
Galen College of Nursing
06.2019 - Current
- Assist and guide active students and new students throughout their program
- Contact current students about missing/incomplete documents
- Provide students with accurate information regarding the application process, loan counseling and their eligibility for State/Federal financial assistance, alternative financing, and institutional payment plans
- Inform students of their financial obligation, the Institution's financial aid options, and financial policies and procedures as related to their educational expenses
- Provide continued support and education to students and their parents on topics related to Financial Aid, including, but not limited to Title IV Federal Financial Aid, eligibility, financial literacy, and loan repayment
- Assist in other phases of financial aid and student support, as necessary
Student Finance Representative
Zenith Education Group
12.2013 - 06.2019
- Conduct preliminary financing interviews with new students
- Provide students with accurate information regarding the application process, loan counseling and their eligibility for State/Federal financial assistance, alternative financing, and institutional payment plans
- Inform students of their financial obligation, the Institution's financial aid options, and financial policies and procedures as related to their educational expenses
- Determine Title IV eligibility through an approved needs analysis financial aid software system for students requesting Financial Aid
- Advise students of their obligation to provide accurate information and the potential consequences related to their application and the funding process
- Review financial applications and disclosure statements for completeness and accuracy
Registrar
Everest University
11.2012 - 09.2013
- Arrange student interviews by recording appropriate information and scheduling appointments, distribute interview schedule to admissions staff
- Responsible for collecting, recording, maintaining all student grades
- In charge of entering of registration data, transcripts, and ordering diplomas
- Responsible for entering all the attendance for students
Human Resources Administrative Assistant
Manhattan Beer Distributors
10.2007 - 08.2012
- Respond appropriately and in a timely fashion to employee inquiries on Human Resources issues
- Liaison to staff administrative for all Human Resources issues
- Support the Human Resources Director in all assigned projects
- Daily maintenance of the Human Resources budget
- Scanning of Human Resources Documents
- Provide general administrative support to assist the Director of Human Resources
- Coordinate various Human Resources initiatives
- Process all new applications (drug screening, license checks, background check, and credit checks etc….)
- Review all new hire paperwork
- Ensure authenticity of all State, and Federal forms
- Assist Human Resources with the yearly Health Benefit enrollment and meeting in all branches and enroll all eligible employees into Health Benefits
- Maintain employee personnel records
Education
Associate Degree - Applied Science
The College of Westchester
White Plains, NY05.2001
Skills
- Extensive experience in Centricity, Medical Terminology, MS Word, MS Outlook, Power Point, Excel, Ellucian Colleague, Regent Education OnBase
- Knowledge of Workers Compensation claims, Disability claims, and FMLA
- Financial planning
- Equity valuation
- Cash flow management
- Cash handling
- Customer relationship building
- Loan applications
- Strong work ethic
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Organizational skills
- Team leadership
- Administrative support
Languages
Spanish
Native or Bilingual
Timeline
Student Financial Services Specialist
Galen College of Nursing
06.2019 - Current
Student Finance Representative
Zenith Education Group
12.2013 - 06.2019
Registrar
Everest University
11.2012 - 09.2013
Human Resources Administrative Assistant
Manhattan Beer Distributors
10.2007 - 08.2012
Associate Degree - Applied Science
The College of Westchester
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