Overview
Work History
Education
Skills
Timeline
Generic

Denise Parshall-Sluman

Delray Beach,FL

Overview

27
27
years of professional experience

Work History

Patient Assistant Program

Adapthealth, Inc.
07.2022 - Current
  • Improved patient satisfaction by providing attentive care and addressing their needs in a timely manner.
  • Assist patients by providing equipment and medication to those that suffer from upper respiratory conditions and sleep apnea
  • Manage/troubleshoot, resolve all issues within patient account
  • Participated in ongoing training programs to continuously enhance patient care skills and stay current with industry best practices.

LIcensed 215 Insurance Agent

ASB Financial, Inc.
06.2020 - 07.2022
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Cross-sold insurance products to existing clients to reach sales targets.

Sr. Account Manager

Datalot, Inc.
12.2015 - 06.2020
  • Developed long-lasting client relationships by providing exceptional customer service and support.
  • Provided extensive support in sales, technical and business areas to key accounts.
  • Train insurance agents on web based integrated platform.
  • Mange/troubleshoot, resolve all issues within agent account.
  • Market all company products and services based on clients needs.



General Manager of Operations

The Pittsford Pub
05.2009 - 12.2015
  • Reduced food waste through better inventory management and portion control, leading to increased profitability.
  • Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
  • Increased customer satisfaction by implementing effective staff training and performance management programs.
  • Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
  • Developed strong relationships with local suppliers for fresh ingredients, resulting in higher quality dishes and improved customer feedback.
  • Improved staff retention rates by offering competitive compensation packages and fostering a supportive work environment.

Sr. Account Executive

Flower City Printing
07.1998 - 05.2009
  • Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
  • Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
  • Increased account retention by building strong relationships with clients and addressing their needs promptly.
  • Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
  • Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
  • Networked at events and prospected for new customers with diverse strategies.

Education

Bachelor of Science - Print Management/Producftion

Rochester Institute of Technology
Rochester, NY
05.

Skills

  • Professional insurance agent, licensed 215
  • Effective sales strategies
  • Strong customer service skills
  • Highly organized and detail-oriented

Timeline

Patient Assistant Program

Adapthealth, Inc.
07.2022 - Current

LIcensed 215 Insurance Agent

ASB Financial, Inc.
06.2020 - 07.2022

Sr. Account Manager

Datalot, Inc.
12.2015 - 06.2020

General Manager of Operations

The Pittsford Pub
05.2009 - 12.2015

Sr. Account Executive

Flower City Printing
07.1998 - 05.2009

Bachelor of Science - Print Management/Producftion

Rochester Institute of Technology

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