Denise Patterson
Canonsburg,PA
Summary
Accomplished HR leader with a proven track record enhancing team efficiency and fostering a positive work culture through strategic problem-solving and effective coaching. Skilled in process improvement and interpersonal communication, I've driven continuous improvements and built strong relationships, significantly boosting employee satisfaction and retention. Specialty in employee benefits focusing on self insured plans
Overview
16
16
years of professional experience
Work History
Regional HR Leader
Marketing.com
05.2024 - Current
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained employees on all areas of HR and Benefits and assigned duties.
- Oversaw day-to-day activities of five site level HR Representatives in Manufacturing/M&A establishment, fostering inspiring atmosphere to optimize employee experiences.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Led team by answering complex internal questions and mentoring personnel one-on-one.
- Championed change initiatives, successfully navigating teams through periods of transition while maintaining morale and engagement levels.
- Manage shared services email as well as individual email from eight dedicated locations and others as required.
Director Total Rewards
Marketing.com
11.2022 - 05.2024
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Negotiated price and service with vendors to decrease expenses and increase profit.
Director, Human Resources
Knepper Press Corp
10.2010 - 10.2022
- Developed strategic partnerships with local universities to create pipeline of qualified candidates for internships and entry-level positions.
- Designed competitive compensation packages to attract top talent while maintaining fiscal responsibility.
- Conducted regular audits of HR practices to ensure compliance with applicable laws and regulations.
- Supported executive leadership team with coaching and development initiatives aimed at improving overall performance levels.
- Negotiated favorable benefits packages with vendors, ensuring optimal coverage at cost-effective rates.
- Spearheaded diversity and inclusion initiatives, creating more inclusive work environment for all employees.
- Managed complex employee relations issues, fostering positive workplace culture and reducing legal risks.
- Provided expert guidance on labor law matters, minimizing risk exposure for organization.
- Coordinated company-wide performance management processes, driving employee development and productivity.
- Directed hiring and onboarding programs for new employees.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Educated employees on company policy and kept employee handbook current.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
- Structured compensation and benefits according to market conditions and budget demands.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Instructed senior leaders on appropriate employee corrective steps.
- Recruited top talent to maximize profitability.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Director Human Resources
Multiscope
03.2009 - 10.2010
- Streamlined recruitment processes for increased efficiency and reduced time to hire.
- Conducted regular audits of HR practices to ensure compliance with applicable laws and regulations.
- Collaborated with cross-functional teams to develop workforce planning strategies aligned with business goals.
- Managed complex employee relations issues, fostering positive workplace culture and reducing legal risks.
- Negotiated favorable benefits packages with vendors, ensuring optimal coverage at cost-effective rates.
- Provided expert guidance on labor law matters, minimizing risk exposure for organization.
- Developed comprehensive HR policies and procedures, resulting in more structured work environment.
Education
Business Management
West Virginia University
Morgantown, WVSkills
- Coaching abilities
- Process Improvement
- Expense Control
- Complex Problem-Solving
- Employee Motivation
- Excellent Communication
- Teamwork and Collaboration
- Multitasking
- Problem-Solving
- Decision-Making
- Idea Development and Brainstorming
- Interpersonal Communication
Quote
Sometimes the questions are complicated and the answers are simple.
Dr. Seuss
Timeline
Regional HR Leader
Marketing.com
05.2024 - Current
Director Total Rewards
Marketing.com
11.2022 - 05.2024
Director, Human Resources
Knepper Press Corp
10.2010 - 10.2022
Director Human Resources
Multiscope
03.2009 - 10.2010
Business Management
West Virginia University