DENISE PATTON

Fulfillment Associate

Amazon

10.2019 - Current

Stower - Responsible for storing merchandise in assorted-size bins, to be pulled for fulfillment of orders
All items are inspected for damage and then scanned as they are stowed to ensure virtual and physical locations match the accuracy of inventory to prevent false overages or true shortages
Flow/Smart/Singles/Gift Packer - In charge of preparing packages for shipment from the warehouse
Retrieve the items needed on the invoice from the inventory, check that they are in good condition, wrap them securely, and pack them for shipping
Outbound Taper- Keep consistent flow on conveyor taping customers packaged orders while checking for damaged boxes
Taking ownership to straighten out and clean all straps off floor, breaking down empty pallet box pieces, and organizing pallet stacks to keep cell safe for associates to carry boxes back to stations
Sorter- Responsible for sorting items while performing safety techniques in producing product flow
Responsible for quickly receiving sorted items while building a safe chute wall for packers to receive and pack quality orders for customers
Problem-Solving - Daily research and analysis, communication through managers and associates, proper decision making to assist in team building working to produce quality work
Identify and resolve issues related to incoming shipments (inbound)
Highlighted proficiency with internal systems used for inventory management and shipment tracking
Monitored incoming shipments for discrepancies like incorrect quantities, damaged goods, labeling errors, or missing documentation
Associate Safety Committee – Collaborate with all support teams Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.Task management, Daily working during COVID-19 ensuring the safety of associates, coaching and enforcing daily policies to associates, Data Entry audits in timely manner., Trained new associates in AO projects, maintained green mile crowd control, temperature screening, open to assignments given/trainable, delegated tasks for ASC associates, training excel data entry, and PMV floor scraping training, Safety desk monitor for safety team, over 30 KNET certificates
Learning Ambassador -Coaching New Hires on procedures and safety guidelines of working at Amazon
Training New Hires on the protocol of proper equipment usage
Engaged on techniques for productive outcomes in rates
Training associates on sorting procedures and proper quality and productivity of sorting
Coached retrain associates on how to maintain productivity
Always available for any coaching needed throughout the day
Acting Process Assistant – As an acting Process Assistant my role included making sure production duties were met which included keeping track of customer orders getting to the packers having them complete packing orders, receiving product, ensuring inventory accuracy, and unload/load trucks
I also was responsible for communicating instructions to other associates, motivating them, and keeping their work areas safe
Support Process Assistant (PA) by contributing to labor allocation
Drove and executed standard work in the areas of Safety, Quality, and Productivity to meet daily operational goals
Assisted in fulfillment duties as needed, coaching and engaging associates with process problems, and identifying and addressing safety hazards
Serving the needs of over 75 associates tracking rates and providing assignments according to business needs
Consulting with leadership to resolve quality, production, and efficiency problems
Managing workflow and reassigning associates to even out workload
Managing jam clearing to keep a consistent workflow
Committed to operational excellence through structuring strategies for shift quality and developing action plans for attrition updates, ensuring all positions are filled
Helped support daily management allocating labor/labor share, assigning job duties
Lead Water Spider- Assigned and trained Water Spiders to specific Walls to be always aware of supply shortages and maintain clean safe work areas
Organized Floor Projects with Operation Managers for smooth transition of supplies to be stocked quickly for packers
Daily provided packers with necessary supplies for pack to maintain rates
Organizing and cleaning areas to provide safe environment for associates
Made sure handoff was stocked with necessary supplies for fast start
NPC-Each Receive-Scanning of FX label from over large pallets off trailers and safely building carts and cages for stowers to increase inventory
Inbound Gate Keeper-Scanning and checking pallets off trailers while printing proper ASIN labels to prep for water spiders to get onto conveyor belt down proper lines for decanters
Decanter-Select packages off conveyor belt to scan and divide packages by safely building packages and or items into totes such as carts or cages for stowers to setup inventory
Transship Trailer Unloader- Received Trailer to setup for associates by placing diverse sizes of packages online for associates to decant into proper totes
Inbound Prep-the process of preparing FBA products and packages by bubble wrapping, bagging, labeling thorough inspection to meet quality standards
Vender Receive- Received products from vendors, prepared orders to be loaded for shipment while ensuring quality
Maintained accuracy, communicated any concerns to maintain safety in environment

Summary

Overview

Work History

Fulfillment Associate

Education

High School Diploma -

Associate Degree - early childhood development

Bachelors Degree - Organizational Leadership

Skills

Certification

Additional Information

Timeline

Fulfillment Associate

High School Diploma -

Associate Degree - early childhood development

Bachelors Degree - Organizational Leadership

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