Monitor the CRM system, maintain SAP order & forecast data, solicit sales input, consolidate data, and provide availability information for finished goods. Develop forecasts for and coordinate the procurement of raw materials and intermediates to support production schedules in coordination with manufacturing sites.
Take, Acknowledge, and fulfill orders. Maintain job files, prepare order documentation and provide customer service with thorough communication throughout the order life cycle.
Create and manage production schedules to meet product requirements for domestic customer orders, exports and inventory.
Procure raw materials, intermediates, finished products, packaging and services to support assigned production facilities, product lines and customers. Work with Corporate Procurement to coordinate purchases for designated materials.
Coordinate transportation of raw materials, intermediate and finished goods to meet delivery requirements domestically and internationally. Prepare, manage and provide documents and information to import/export brokers, truckers, freight forwarders, suppliers and customers. Assure timely delivery including expediting as may be required.
Coordinate delivery, packaging, labelling and shipments with Axens and 3rd party warehouses for assigned production facilities, product lines and customers.
Collect and record freight, storage, service, product for invoicing of customers.
Collaborate with Accounting and Finance personnel to utilize SAP as proscribed to record and account for transactions.
Assist with issue resolution, generating invoices and preparation of customer invoices, including product-pricing calculations.
Actively support documentation requirements, procedures and processes to establish reliable and continuously improving operations as well as provide basis for training and backup support activities.
Contract HR Recruiter
Borusan Mannesmann Pipe
02.2022 - 05.2022
Perform activities in human resources from providing support to the full recruiting lifecycle to performing general office support functions and assisting the Human Resources personnel as necessary.
Screen, recruit, and interview potential blue and white-collar positions.
Perform pre-employment process to selected candidates.
On-board and train new employees.
Data entry and review in HRIS System.
Accurately maintain employee files.
Maintain an internal and external candidate database and effectively utilize when filling positions.
Participate in the development and creation of advertising material such as company website, printed material, promotional items for all marketing and branding needs.
Strong communication skills with the ability to write and verbally communicate documents within the hiring process (i.e. - Offer letters, Reassignment letter, verbal offers and interview assessments).
Maintain confidentiality and establish credibility
Work closely with employees at all levels in the organization as well as candidates, recruiters and other outside contacts
Contract Position
Customer Service Representative
Ineos Olefins & Polymers USA
12.2021 - 02.2022
Manage incoming orders against customer forecast and Business time fence.
Facilitate and participate in the order to cash process within Supply Chain and with Finance.
Assist in dispute resolution with customers and sales managers.
Customer relationship management.
Direct customers in need of technical support.
Manage product and customer set up in SAP.
Manage goods issuing.
Appropriate use of service level agreements.
Providing the customer with a positive order fulfillment experience.
Position as an advocate of the customer.
Provide customer feedback to the broader organization.
Contract Position
Purchase Card Specialist
SCI Shared Resources, LLC
12.2020 - 02.2021
Ensure all inquiries sent to the Purchasing Card Help Desk receive timely and accurate responses.
Provide internal customer support for the end-to-end purchasing card program which includes customer inquiry ticket monitoring and resolution.
Ensure that the purchasing card program request portal is operating effectively and efficiently, completing system tasks as needed.
Send weekly communications to cardholders.
Purchasing – Purchasing and Supply Chain Specialist
Hoerbiger Service
11.2015 - 10.2019
Create Purchase Orders to key vendor for orders received from the Service Branches (Stock Transfer Requests).
Responsible for data entry and accuracy (part numbers, transactions, costs, etc.) for Inter-company HUB, Supply Chain.
Thorough analysis of inventory levels to be made prior to purchase; annual Physical Inventory and selected Service Branches.
Review pricing calendars and time purchases to optimize buying opportunities and PO pricing.
Adjust system forecast; order, track and manage ETA through Purchasing software.
Provide reports and summaries as required (like cost savings report, PO volume, Dead stock reports).
Resolve purchase order issues and coordinate with the accounts payable department on invoice issues.
Responsible for all Vendor approved returns, RMA, and year end return agreements.
Select logistics routing, PO quotations to optimize freight costs, coordinate logistics for material pick up and/or drop off.
Receive, identify, prepare, file, mark, store, tag, scan, and distribute certification documents and parts/operations manuals.
Input documents in the myMaintenance system as required for critical equipment certifications.
Answer phones, make copies, scan documents, travel arrangements, and expenses for department.
Upload files to NaborsNet/Sharepoint website; conduct background checks, process invoices /expense reports and Visas.
Generate Letter of Invitation, Offer Letters, Change of Status, Verification of Employments.
Contract Position
Administrative Assistant
Repsol
12.2010 - 10.2011
Handle domestic/international travel (flights, hotels, transportation, visas); coordinate meetings, conferences and special events.
Prepare itineraries and manage calendar for Geologists; gather, compile and maintain data; complete monthly expense reports
Process invoices in SAP; order and maintain office supplies, catering and related business expenses.
Contract Position
T&E Purchasing Program Card Administrator / HR Executive Assistant to VP
Cemex, Inc.
02.2006 - 05.2010
Administration of the US T&E and Purchasing card delinquency management program.
Generate and maintain highly confidential files and reports; track budget and assist with budget forecast each year.
Assistance with administration of various internal and supplier provided T&E and Purchasing card program management tools.
Manage US T&E and purchasing card account suspensions, reinstatements and terminations associated with delinquent employee expense reports; Track and resolve card issues by giving support to company cardholders.
Pathway Net Program Management; requesting new credit cards from bank, new hierarchy units and modify existing US cards.
Perform month-end close for Company T&E and Purchasing cards; handle card hierarchy and updates as needed.
Accounts Payable Clerk; process invoices and expense reports; track invoices and process in Direct Pay.
Track department employees vacation, sick, floating holidays, etc.; make travel arrangements with Frosch.
Education
A.A.S. - Logistics and Supply Chain Management / Maritime
Houston Community College
Houston, Texas
12.2020
Certificate - Office and Business Administration
East Central Technical College
Douglas, Georgia
Skills
Microsoft Office programs (Word, Power Point, Excel, Outlook), SAP, ERP software, CRM, JD Edwards, Lotus Notes, Rentalman, MyNabors, ESM SharePoint, Adobe Acrobat, Scepter, eDoc’s Arkivea, Elemica, UKG (Ultipro), Podium, HireRight, and DISAWorks-Background Checks
Bilingual in Spanish and English
Timeline
Supply Chain Specialist
Axens North America
01.2023 - Current
Contract HR Recruiter
Borusan Mannesmann Pipe
02.2022 - 05.2022
Customer Service Representative
Ineos Olefins & Polymers USA
12.2021 - 02.2022
Purchase Card Specialist
SCI Shared Resources, LLC
12.2020 - 02.2021
Purchasing – Purchasing and Supply Chain Specialist
Investments Compliance Manager at QBE North America, Investments Compliance North AmericaInvestments Compliance Manager at QBE North America, Investments Compliance North America