Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Denise Perrin

Roscoe,IL

Summary

Dynamic Office/Sales Manager at Jacks Tire Sales & Service Inc, skilled in relationship building and sales team training. Achieved significant revenue growth through strategic sales planning and enhanced client satisfaction by implementing effective problem-solving strategies. Proficient in CRM systems, driving improved communication and performance within the team.

Created and implemented online sales through our active website. In charge of social media apps for monthly customer incentives, such as brand rebates, veterans, first responder and teacher discounts.

Also, I work very closely with our preferred vendors such as Bridgestone/Firestone,Goodyear, and Cooper Medallion programs. Entering National and State account clients into Tire HQ, Michelin B2B Portal.

I was also the main contributor in writing and submitting a short essay into Mr Tire where we took 1st and 2nd place in The Top Shop award 2 years in a row.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Office / Sales Manager

Jacks Tire Sales &Service Inc
04.2013 - Current
  • Executed expedited problem-solving strategies, driving satisfaction levels.
  • Enhanced revenue growth through strategic sales planning.
  • Strengthened client rapport by providing outstanding service.
  • Boosted sales team's success by implementing strategic performance incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Conducted comprehensive market research to identify new opportunities and trends.
  • Increased sales force productivity by introducing sales automation tools and streamlining administrative tasks.
  • Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
  • Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
  • Built relationships with customers and community to establish long-term business growth.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Organized promotional events and interacted with community to increase sales volume.
  • Managed accounts to retain existing relationships and grow share of business.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.

Education

General - General

Harlem High School
Loves Park, IL
05.1984

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance

Accomplishments

Creator and writer for the Mr.Tire Top Shop Award 2 years in a row

Certification

Bridgestone/Firestone Procert certification for 12 years


Goodyear rewards plus certification

Timeline

Office / Sales Manager

Jacks Tire Sales &Service Inc
04.2013 - Current

General - General

Harlem High School
Denise Perrin