Denise Pirkle
Albuquerque,NM
Summary
Professional market leader with comprehensive experience in market supervision and strategic planning. Known for fostering collaborative environment and consistently achieving team objectives. Reliable and adaptable, with strong skills in vendor management and operational oversight.
Overview
16
16
years of professional experience
Work History
Market Supervisor
Allegis Group
08.2024 - Current
- Collaborated with cross-functional teams on marketing initiatives that boosted brand awareness and generated new leads for the business.
- Coordinated employee schedules efficiently, balancing workload among staff members while minimizing overtime expenses.
- Maintained a safe work environment by enforcing strict adherence to company policies regarding safety procedures.
- Hired top-quality candidates who contributed positively to the team dynamic and quickly adapted to their roles as Market Supervisors.
- Mentored employees, providing guidance on best practices to improve individual performance and overall team success.
- Oversaw daily store operations, ensuring smooth functioning and maintaining high standards of cleanliness and organization.
- Improved market performance by implementing effective sales strategies and monitoring team progress.
- Analyzed sales data to identify trends and opportunities for growth, making informed decisions to maximize profits.
- Evaluated employee performance regularly, providing constructive feedback and setting goals for future growth and development.
Sales Training Marketing Manager
Sam's Club
08.2022 - 07.2024
- Training program development, implementation of effective training methods, onboarding/ new hire training, recruitment/retention of employees
- Collaborated with senior management to identify skill gaps and develop targeted training initiatives.
- Evaluated trainee performance to provide individual coaching, tools and constructive feedback.
- Streamlined onboarding processes for new sales representatives, ensuring faster integration into the team.
- Facilitated sales workshops and seminars, fostering a culture of continuous learning and improvement within the organization.
- Introduced role-play exercises simulating real-world customer interactions during trainings; improving practical application abilities among participants.
In Home Sales Manager
AT&T
11.2020 - 07.2022
- Provide quality customer service and knowledge to persuade customers in changing their phone and cable services
- Enhanced company reputation by maintaining a professional demeanor and strong understanding of industry trends and products.
- Conducted thorough needs assessments for each client, allowing for accurate recommendations of appropriate products and services.
- Generated significant revenue growth for the company by consistently meeting or exceeding sales targets.
Senior Executive Casino Host
Harrah's Cherokee Casino
02.2017 - 09.2020
- Assisted 500+ guests per month while providing world class face to face interactions as well as protected and maintained company assets
SMB Wireless Consultant/Accessory Champion
US Cellular
10.2013 - 01.2017
- Company and customer driven, ended the year at 147% in new line activations and connected devices
- A part of the leadership development team
Customer Service Representative
Verizon
10.2008 - 10.2013
- Dedicated team member striving for excellence, had a less than 1% disconnect rate and maintained highest sales amongst colleges
- Also led team huddles and sent out weekly stats regarding the team
Education
GED - High School Graduation Equivalent
Asheville-Buncombe Technical Community College
Asheville, NC01.2005
Skills
- Communication
- Interpersonal skills
- Organized in priorities and setting goals
- Self motivated to maximize productivity
- Coaching/training development
- Sales management
- Promotional strategies
- Problem-solving abilities
Languages
Spanish
Limited Working
Timeline
Market Supervisor
Allegis Group
08.2024 - Current
Sales Training Marketing Manager
Sam's Club
08.2022 - 07.2024
In Home Sales Manager
AT&T
11.2020 - 07.2022
Senior Executive Casino Host
Harrah's Cherokee Casino
02.2017 - 09.2020
SMB Wireless Consultant/Accessory Champion
US Cellular
10.2013 - 01.2017
Customer Service Representative
Verizon
10.2008 - 10.2013
GED - High School Graduation Equivalent
Asheville-Buncombe Technical Community College
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