Hi, I’m
Denise Potts
Browns Mills,NJ
Summary
Patient-oriented Medical Receptionist with strong attention to detail, professional telephone etiquette and organization skills.
Overview
14
years of professional experience
Work History
The Center for Women's Health and Wellness666 Plainsboro Road, Plainsboro NJ
Front Desk Medical Receptionist
02.2016 - 05.2017
Job overview
Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).Answering phones, checking in and checking out patients, surgery scheduling, collect co-pays, making appointments, ordering supplies, pre-cert medications, procedures and surgeries, verify insurance, insurance and patient billing, patient AR
Princeton UrogynecologyPrinceton, NJ
Front Desk Medical Receptionist
02.2012 - 02.2016
Job overview
scanned incoming paperwork. Pulled patient charts for upcoming appointments. Followed up with insurance
companies and individuals to resolve discrepancies. Purged outdated files. Kept department clean,
organized and professional. Managed incoming and outgoing calls for busy office. Scheduled and confirm
Delaware Valley Ob/GynLawrenceville, NJ
Front Desk Medical Receptionist
03.2003 - 02.2012
Job overview
Made appointments, Checked patients in and out. collect copays. Made front desk schedule. Labeled charts.
Filed charts. Answered phonecalls. Disability paperwork. Entered all labs into computer. Precert all HSG
procedures. Verified Insurance through Navinet.
Education
Trenton Central High School
High School Diploma
1995
University Overview
Skills
- Office support (phones, faxing, filing)
- Excellent verbal communication
- Adept multi-tasker
- Close attention to detail
- Understands insurance benefits
- Insurance and collections procedures
- Creative problem solver
- Exceptional communication skills
- Quick learner
Timeline
Front Desk Medical Receptionist
The Center for Women's Health and Wellness
02.2016 - 05.2017
Front Desk Medical Receptionist
Princeton Urogynecology
02.2012 - 02.2016
Front Desk Medical Receptionist
Delaware Valley Ob/Gyn
03.2003 - 02.2012
Trenton Central High School
High School Diploma
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