Denise Lyn Herrmann

Work with new drivers in the classroom, yard, and truck, going over the coupling, uncoupling, backing, and driving.

Work with safety, training, leadership, and operations to solve issues identified during training to recommend the next step.

• Responsible for training and instructing individuals in a 4 week program to obtain their CDL class A
• Testing of students and third party individuals for state exam

• Ensuring timely delivery of loads to stores

• Ensuring timely pick and delivery of loads

• Ensuring timely pick up and delivery of loads

• Trained new employees on proper food handling techniques and safety regulations.
• Ordered necessary deli supplies to maintain stock levels.
• Created promotional displays to attract customers to the deli section.
• Addressed employee performance issues promptly while also providing feedback and coaching as needed.

• Inspected, sorted, labeled, and stored all received inventory in designated areas.
• Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
• Scheduled drivers for their delivery and pickup appointments

• Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
• Worked closely with sales associates to complete tasks.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.

• Worked closely with transportation supervisor to dispatch and assign loads.
• Assigned drivers to appropriate routes based on customer needs.
• Ensured compliance with safety regulations and company policies.
• Scheduled loads according to priority and available equipment.