Summary
Overview
Work History
Education
Skills
Timeline
Generic

DENISE PRICE

Clovis

Summary

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

20
20
years of professional experience

Work History

Tax Preparer

H&R Block
Clovis
11.2023 - Current
  • Prepared individual and business tax returns accurately and efficiently.
  • Conducted tax research to ensure compliance with current regulations.
  • Reviewed client financial documents for completeness and accuracy.
  • Filed electronic tax returns using industry-standard software tools.
  • Assisted clients in understanding tax liabilities and deductions available.
  • Educated clients on tax planning strategies for future savings.
  • Maintained up-to-date knowledge of changing tax laws and policies.
  • Maintained accurate records of all client transactions and filings.
  • Assisted customers with any questions they had about their taxes or filing status.
  • Compiled data from clients to accurately complete tax forms.
  • Advised clients on the best strategies for filing their taxes efficiently and legally.
  • Researched federal, state, and local laws to ensure compliance with regulations.
  • Reviewed prior year's returns for accuracy and completeness before submitting them.
  • Identified potential deductions to minimize clients' tax liabilities.
  • Responded to state and federal tax notices by preparing written responses or tax return amendments.

MOD, Keyholder, Cashier, Sales Associate, Stocker

Burlington
Clovis
11.2021 - Current
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Engaged with customers to build rapport and loyalty.
  • Maintained presentable customer areas with diligent cleaning and proactive recovery management.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Answered questions about store policies and addressed customer concerns.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Opened and closed the store, ensuring proper security procedures were followed.
  • Managed cash register operations and processed customer transactions efficiently.
  • Assisted customers with product inquiries and offered personalized recommendations.
  • Trained new staff on store policies, procedures, and customer service standards.
  • Implemented visual merchandising strategies to enhance product displays and layout.
  • Collaborated with team members to achieve sales goals and improve store performance.
  • Conducted routine inspections to ensure compliance with safety and cleanliness standards.
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Organized backroom storage areas to maximize efficiency of space utilization.
  • Replenished merchandise displays throughout the store as needed.
  • Verified accuracy of register tills at beginning and end of shift.
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Assisted customers with product selection and resolving complaints.
  • Ensured store was opened and closed in a timely manner according to company policies.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Supervised employees by providing direction on tasks and expectations regarding customer service standards.
  • Reconciled daily sales receipts against cash drawer for accuracy.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Enforced safety regulations within the store environment to protect both employees and customers.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.

Child Care

Self-employeed
Clovis
07.2020 - 05.2021
  • Managed program paperwork and child records to comply with state requirements.

Cashier, Cook, Stocker

Shell Gas Station
Prather
06.2018 - 07.2019
  • Communicated closely with servers to fully understand special orders for customers.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Tallied cash drawer at beginning and end of each work shift.
  • Stocked, tagged and displayed merchandise as required.

Founder, President

Self-Employed
Prather
03.2013 - 06.2018
  • Led operational team in development, rollout, and management of new product lines.
  • Created organization's mission and vision statements for use by employees.
  • Established organizational mission statement through extensive collaboration and review.
  • Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
  • Supported project management team for optimal performance.
  • Identified business development challenges and customer concerns for proactive resolution.
  • Established strategic vision and direction for organization growth and development.
  • Developed and implemented business plans to drive operational efficiency.
  • Oversaw daily operations to ensure alignment with strategic goals and objectives.
  • Conducted market research to identify emerging trends and business opportunities.
  • Managed financial resources to support sustainable organizational growth initiatives.
  • Oversaw all aspects of operations including product development, marketing, sales, customer service and finance.
  • Developed and implemented a comprehensive business plan to launch the company.
  • Managed day-to-day activities across multiple departments within the organization.
  • Responded promptly to customer inquiries or complaints regarding products or services.
  • Created and managed the company's financial budgeting, forecasting, and reporting systems.
  • Established policies and procedures for efficient workflow management.
  • Implemented process changes aimed at increasing efficiency while reducing costs.
  • Maintained up-to-date knowledge of relevant laws, regulations, best practices and industry developments.
  • Conferred with staff, board members and officials to coordinate activities, resolve problems and discuss issues.
  • Oversaw the development and maintenance of the company website and e-commerce platforms.
  • Actively participated in industry events, conferences, and networking opportunities to enhance brand visibility and business growth.
  • Organized and facilitated board meetings, strategic planning sessions, and annual conferences.
  • Established fundraising strategies to increase financial support for programs and services.
  • Delivered speeches and attended industry conferences to promote company image and engage with buyers.

Sales Associate

Walmart
Fresno
11.2014 - 12.2014
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

House Cleaner

Shaver Lake Vacation Rentals
Shaver
01.2006 - 07.2014
  • Emptied trashcans and transported waste to collection areas.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Dusted picture frames and wall hangings with cloth.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Adhered to professional house cleaning checklist.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Education

Just Enrolled - Taxes

H&R Block Tax Academy

High School Diploma -

Clovis High
Clovis

Skills

  • ID verification
  • Sales trends
  • PoS systems operation
  • Till counting
  • Problem-solving skills
  • Client Service
  • Multi-tasking strength
  • Exchanges and refunds
  • Stocking and replenishing
  • Tax preparation
  • Tax compliance
  • Tax research
  • Customer relationship management
  • Problem solving
  • Attention to detail
  • Effective communication
  • Time management
  • Team collaboration
  • Information processing
  • Relationship building
  • IRS communication
  • Bookkeeping expertise
  • Income documentation
  • Tax law knowledge
  • Records management
  • Data inputting
  • Bookkeeping

Timeline

Tax Preparer

H&R Block
11.2023 - Current

MOD, Keyholder, Cashier, Sales Associate, Stocker

Burlington
11.2021 - Current

Child Care

Self-employeed
07.2020 - 05.2021

Cashier, Cook, Stocker

Shell Gas Station
06.2018 - 07.2019

Sales Associate

Walmart
11.2014 - 12.2014

Founder, President

Self-Employed
03.2013 - 06.2018

House Cleaner

Shaver Lake Vacation Rentals
01.2006 - 07.2014

Just Enrolled - Taxes

H&R Block Tax Academy

High School Diploma -

Clovis High

Similar Profiles

CREATE PROFILE
DENISE PRICE