Denise Ramirez Lomeli
San Jose,CA
Summary
I am a 19 year old college student with skills that can help me perform well in the real world. I have experience with customers as I was a cashier at Cedar Fair. I also have experience in maintenance cleaning where I learned to solve problems and follow procedures that were asked to be followed. I have experience in working with managers to help find solutions in complaints. I am willing to learn the skills required in various other jobs.
Overview
5
5
years of professional experience
Work History
Maintenance Worker and Managers Assistant
Citywide Service Solutions
08.2022 - 09.2023
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Completed daily, weekly, and monthly checklists on cleaning schedules.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Helped manager translate to Spanish speaking employees about their duties and complaints
- Helped Manager resolve complaints made about cleaning services
- Kept track of supply room to order more supplies needed.
- In charge of communicating to manager or building manager if there was a problem
Cashier and Crew Member
Cedar Fair
03.2019 - 12.2019
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
- Accurately handled cash register transactions while providing excellent customer service.
- Resolved customer complaints independently or with aid of supervisor.
- Provided customers with information on specials and discount deals.
- Counted and balanced cash drawer at beginning and end of shift to reduce errors and theft.
- Properly maintained and operated cash register and POS system to swiftly process payments.
Education
Bachelor of Arts - Psychology With Minor in Business
San Jose State University
San Jose, CA05.2025
High School Diploma -
Yerba Buena High School
San Jose, CA05.2021
Skills
- Bilingual in Spanish and English
- Active Learning
- Cash Handling
- Verbal and Written Communication
Languages
Spanish
Native or Bilingual
Timeline
Maintenance Worker and Managers Assistant
Citywide Service Solutions
08.2022 - 09.2023
Cashier and Crew Member
Cedar Fair
03.2019 - 12.2019
Bachelor of Arts - Psychology With Minor in Business
San Jose State University
High School Diploma -
Yerba Buena High School
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