DENISE REAM
Hillsborough,CA
Summary
Top-notch high net worth Relationship Banker with solid background in banking and finance. Effective at building positive relationships with clients, achieving sales goals and providing excellent customer service. Strong communication and interpersonal skills committed to making customers understand financial needs, goals and options.
Overview
10
10
years of professional experience
Work History
PRIVATE CLIENT ADVISOR
JPMorgan Private Wealth Management
10.2021 - 12.2022
- Obtained Securities 7 and Securities 66 Licenses, hold a CA insurance License.
- Extensive ongoing Advisor Training to keep up with all the needs pertaining to Long Term Health Care, current disclosures, fraud.
- Met with clients to perform goals based analysis, discover risk tolerance, time horizon, investment experience, and to discover what they want their wealth to accomplish for them and set up a plan to ensure that happens the best way we can.
- Worked alongside bankers to enhance their ability to ask the right questions to make sure they have a plan in place for their future as well as their families and the importance of investing with a plan and a long term mindset.
Market Leader, VICE PRESIDENT/Chase Private Client Banker
JPMorgan Chase
07.2014 - 09.2021
- Sales Skills: Quota-surpassing sales representative with history of exceeding employer expectations across diverse industries
- Enjoy talking to people and establishing long-term, loyal customer base
- Persuasive communicator; use consultative selling skills to identify opportunities, overcome objections, build relationships and turn cold canvassing into sales
- Tenacious negotiator and closer; adept in conveying benefits of products/services and generating customer interest
- Quickly learn, master and sell new product offerings
- Process Improvement, Obtained Series 6 and Series 63 Securities Licenses
- Servicing high net-worth individuals holding balances in excess of $250K
- National Achiever 3 consecutive years
- Top banker in financial district measuring in production, customer experience, testing and audit
- Responsible for book of business of over $100mm in deposits
- Proficient in SalesForce
- This role allows for building and fostering relationships and help businesses and individuals to optimize their financial framework.
- Team anchor driving business to experts that are in management of investment portfolios, home lending advisors, commercial lending and business credit for needs of clients
- Instruct clients how to optimize bank technology to streamline business operations
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Cultivated strong customer relationships by providing tailored advice and services.
- Identified opportunities to improve business process flows and productivity.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
RELATIONSHIP BANKER
JPMorgan Chase
01.2013 - 06.2014
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Cultivated strong customer relationships by providing tailored advice and services.
- Maintained in-depth product and service knowledge for well-informed customer advice.
- Analyzed customers' financial information to deliver personalized account guidance.
- Increased sales by 10%
- Continually boosted branch production and revenue by 20% by consistently meeting all monthly and quarterly sales goals
Education
San Joaquin Delta College
Stockton, CASkills
- Financial Advising
- Sales Expertise
- Customer Referrals
- Retirement Planning
- Decision-making
- Direct sales
- Meetings/Presentations
- Business Operations
- Relationship Development
- Team Building
- Supervision
- Operational Improvement
Hospitality Director
I lead a team of 12 people to help with church needs in greeting, ushering, and security. I have assistants in each department to ensure everything runs smoothly every Sunday. I serve at my church for special events, our Sunday services as well as reaching out to members and new people who visit our church.
REFERENCES AVAILABLE UPON REQUEST
Timeline
PRIVATE CLIENT ADVISOR
JPMorgan Private Wealth Management
10.2021 - 12.2022
Market Leader, VICE PRESIDENT/Chase Private Client Banker
JPMorgan Chase
07.2014 - 09.2021
RELATIONSHIP BANKER
JPMorgan Chase
01.2013 - 06.2014
San Joaquin Delta College
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