Denise Ribeiro
Perris,CA
Summary
Experienced Bilingual Administration Professional with 10 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical supports cross-functional teams with a hands-on approach ensuring operational and service excellence
Overview
19
19
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Business Operations Manager
Pacific West Maintenance Inc
Orange, CA
01.2013 - Current
- Perform day-to-day office operations;
- Established efficient workflow processes and implemented modifications to improve overall effectiveness of personnel and activities
- Controlled workmen's compensation claims by eliminating unnecessary filings and streamlining processes
- Overseeing administrative budge;
- Interacted with vendors, contractors and professional services personnel issuing and approving PO’s;
- Manage employees e vendors onboarding process
- Coordinated and supervised bookkeeping activities
- Process 1099's at the end of the year
- Manage Company's Personnel Files
- Build processes based on company needs
Full Charge Bookkeeper
Pacific West Maintenance Inc
Orange, CA
01.2009 - 01.2012
- Established QuickBooks Accounting System to reflect accurate financial records;
- Created business chart of accounts;
- Recorded deposits and reconciled all company accounts, including bank, credit cards, employee expenses and liability accounts;
- Completed and submitted semi-monthly payroll for 85 employees, using ADP and QuickBooks Assisted Payroll;
- Maintained accurate and complete documentation for CPA
- Completed financial reports to inform managers and stakeholders
- Performed daily bookkeeping operations with attention to accounts receivable, accounts payable, and payments disbursements;
- Communicated with suppliers to reconcile bill payments;
- Communicated with customers to identify and resolve outstanding payments
- Completed and mailed bills, contracts, policies, invoices and checks.
Project Coordinator/Administrative Assistant
Pacific West Maintenance Inc
Orange, CA
01.2004 - 01.2008
- Coordinate team-workers scheduling more than 100 jobs per month and distributing their work;
- Manage job satisfaction;
- Follow up on client's request and inquiries;
- Organize travel Schedules and book reservations;
- Collaborate with clients and internal teams to deliver results on deadlines;
- Issue all appropriate legal paperwork;
- Create and maintain comprehensive project documentation, plans and reports;
- Oversee project correspondences and prepare and review project related; emails, letters, proposals, memos, meeting minutes and other documents;
- Tracked all hours and expenses to keep project on task and within budgetary parameters.
Administrative Assistant
Europavi
Sao Paulo, SP
01.1997 - 01.2000
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
- Efficiently coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
Education
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EESG Victor Brito Bastos
01.1993 - 01.1995
Bachelor of Arts - Business Administration
Brandman University (in Progress)
Skills
QuickBooks Proficientundefined
Professional Development
- Avoiding Employment Discrimination – Paychex Seminar 2010
- California's Wage and Hour Laws – Paychex Seminar 2010
- Conducting Workplace Investigations – Paychex Seminar 2009
- Effectively Managing Employees – Paychex Seminar 2009
- Hiring Practices – Paychex Seminar 2008
- Introduction to Strategic Planning – Paychex Seminar 2008
- Non-Harassment – Paychex Seminar 2008
- Performance Appraisals – Paychex Seminar 2007
- Preventing Violence in the Workplace, Paychex Seminar 2007
Additional Information
- Licenses , California Real Estate License
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There are two types of people who will tell you that you cannot make a difference in this world: those who are afraid to try and those who are afraid you will succeed.
Ray Goforth
Timeline
Business Operations Manager
Pacific West Maintenance Inc
01.2013 - Current
Full Charge Bookkeeper
Pacific West Maintenance Inc
01.2009 - 01.2012
Project Coordinator/Administrative Assistant
Pacific West Maintenance Inc
01.2004 - 01.2008
Administrative Assistant
Europavi
01.1997 - 01.2000
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EESG Victor Brito Bastos
01.1993 - 01.1995
Bachelor of Arts - Business Administration
Brandman University (in Progress)
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