Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denise Richmond

Ham Lake,MN

Summary

Dynamic professional with experience at Southwest Airlines, excelling in passenger hospitality and safety compliance. Proven ability to remain calm under pressure while demonstrating teamwork and effective communication. Skilled in FAA regulations and emergency procedures, ensuring a secure and welcoming environment for all passengers.

Overview

35
35
years of professional experience

Work History

Flight Attendant

Southwest Airlines
Dallas, Texas
10.1996 - Current
  • Pre-flight checks.
  • Ensuring all passenger needs are handled with knowledge and a positive attitude.
  • Ensuring all safety equipment is working properly.
  • The cabin is clean and secure.
  • Beverages and back stock are ready for flight
  • Following all FAA regulations.
  • Demonstrating safety equipment procedures.
  • Demonstrate good communication skills and teamwork with others.

Office Manager

Sundt Corp.
Tucson, Arizona
12.1990 - 10.1996
  • Accounts payable.
  • Correspondence
  • Job cost reports
  • payroll
  • Subcontract billing.
  • Monitor the safety program and safety awards.
  • Workers' comp reports.
  • Hiring and training office managers.
  • General office responsibilities.
  • Answering phones.

Education

High School Diploma -

Independence High School
Glendale, AZ
06-1982

Some College (No Degree) -

Maricopa Community Colleges, Phoenix College
Phoenix, AZ

Some College (No Degree) - Nursing

A.U.C. Nursing
Phoenix, AZ

Skills

  • Passenger hospitality
  • Crisis management
  • Team collaboration
  • Company values and culture
  • Trustworthiness

Timeline

Flight Attendant

Southwest Airlines
10.1996 - Current

Office Manager

Sundt Corp.
12.1990 - 10.1996

High School Diploma -

Independence High School

Some College (No Degree) -

Maricopa Community Colleges, Phoenix College

Some College (No Degree) - Nursing

A.U.C. Nursing

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