Summary
Overview
Work History
References
Timeline
Generic

Denise Riley

Bend,OR

Summary

Organized and proactive professional with extensive experience in administrative coordination, client relationship management, and process optimization. Demonstrates strong abilities in crossfunctional collaboration, problem-solving, and effective communication with both internal teams and external partners. Recognized for taking initiative and ensuring accuracy and compliance in all tasks, with a track record of delivering efficient, solution-focused support to drive team and organizational success. Skilled in managing multiple priorities, fostering positive client and vendor relations, and maintaining detailed records to improve workflow and project outcomes.

Overview

22
22
years of professional experience

Work History

Wholesale Manager

Bend Soap
07.2023 - Current
  • Customer & Vendor Relations: Managed and maintained strong relationships with wholesale clients and vendors, ensuring clear communication on orders, adjustments, and policies, and addressing inquiries promptly to foster lasting partnerships
  • Purchasing & Inventory Management: Oversaw inventory levels and coordinated logistics, ensuring product availability aligned with client demand while optimizing ordering cycles to control costs and streamline processes
  • Order Processing & Change Management: Executed purchase orders and handled variance orders or change requests, ensuring accuracy in all systems and alignment with client needs and company goals
  • Cross-Functional Collaboration: Worked closely with production, marketing, and shipping teams to ensure consistent service delivery and product quality, maintaining seamless operations from production to client
  • Problem-Solving & Adaptability: Quickly addressed and resolved client issues, maintaining high customer satisfaction, and adapted processes as necessary to ensure quality and operational efficiency
  • Data Accuracy & Record Keeping: Managed comprehensive records of client orders, inventory, and sales data, ensuring information integrity for strategic insights and accurate reporting

Owner and Lash Artist

Bombshell Lashes
03.2011 - 07.2023
  • Operational Management: Directed all aspects of salon operations, including managing budgets, overseeing daily activities, and implementing streamlined workflows that boosted efficiency and quality of service
  • Purchasing & Inventory Oversight: Maintained inventory levels, coordinated with suppliers, and ensured timely procurement of materials, enhancing cost efficiency and keeping salon operations uninterrupted
  • Client & Vendor Communication: Developed and nurtured relationships with suppliers and clients, quickly responding to inquiries and adapting services to meet their needs, contributing to lasting professional relationships
  • Team Leadership: Recruited, trained, and managed a team of lash artists, promoting teamwork and creating a collaborative, positive work environment
  • Problem-Solving & Initiative: Proactively identified and resolved operational challenges, maintained high service standards, and adapted to client needs to improve customer experience
  • Attention to Detail & Compliance: Ensured compliance with industry standards and safety protocols while consistently delivering high-quality service through meticulous attention to detail and careful oversight

Fundraising Coordinator

MOPS (Mothers of Preschoolers) at Abiding Savior
01.2006 - 01.2007
  • Campaign Development & Execution: Strategized and led fundraising initiatives, surpassing annual targets and boosting community involvement through successful events and donor campaigns
  • Donor Relationship Management: Cultivated and maintained relationships with key donors and sponsors, fostering long-term support and enhancing overall engagement
  • Data & Records Management: Managed donor records and correspondence, ensuring accurate data tracking and professional communication for consistent donor retention and appreciation
  • Volunteer Coordination: Worked closely with volunteers to support event operations, fostering a team-oriented environment to achieve project goals
  • Community Engagement: Collaborated with local businesses and community members to increase visibility and support for MOPS initiatives, amplifying program impact

Administrative Assistant

American Oil & Gas Inc.
01.2003 - 01.2005
  • Office Operations Management: Streamlined office functions and ensured daily operations ran smoothly by efficiently managing scheduling, correspondence, and general office tasks while reporting directly to the owner
  • Data Coordination & Documentation: Maintained accurate records of incoming and outgoing communications, assisted with data entry, and coordinated essential documents, ensuring accessible and organized information systems
  • Hiring & Training Support: Oversaw onboarding and training for new employees, conducting hiring processes and ensuring team alignment with company policies and procedures
  • Payroll & Financial Oversight: Managed payroll processes and maintained precise financial records, demonstrating exceptional attention to detail and accuracy in all administrative tasks
  • Travel & Appointment Coordination: Arranged travel logistics, appointments, and itineraries for management, ensuring seamless transitions and efficient use of executive time
  • Cross-Departmental Collaboration: Communicated effectively across departments, supporting internal coordination and promoting a cooperative team environment to achieve business goals

References

Available upon request.

Timeline

Wholesale Manager

Bend Soap
07.2023 - Current

Owner and Lash Artist

Bombshell Lashes
03.2011 - 07.2023

Fundraising Coordinator

MOPS (Mothers of Preschoolers) at Abiding Savior
01.2006 - 01.2007

Administrative Assistant

American Oil & Gas Inc.
01.2003 - 01.2005

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Denise Riley