Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denise Riley

Miami,FL

Summary

Accomplished Security Officer and Clerical Assistant at Dade County Public Schools, adept in surveillance and superior customer service. Enhanced facility safety through vigilant monitoring and effective emergency response. Boosted administrative efficiency by streamlining data entry and document management processes. Proven expertise in identification verification and sensitive information handling, contributing to a secure and productive environment.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

23
23
years of professional experience

Work History

Security Officer

Dade County Public School
05.2015 - 05.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked and verified photo identification prior to granting facility access.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Issued access cards to authorized personnel to monitor access points.
  • Examined doors, windows and gates to verify security.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Clerical

Dade County Public Schools
10.2001 - 08.2015
  • Boosted productivity levels by performing routine administrative tasks such as correspondence drafting, copying, scanning, and faxing documents.
  • Assisted in timely completion of projects by providing clerical support to multiple departments.
  • Input referrals
  • Attendance
  • Data Entry
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Purchased and maintained office supplies.

Education

High School Diploma -

Palmetto Senior High
Miami, FL
08-2022

Associate of Science - Coding

NST
10-2003

Skills

  • Report writing
  • General security
  • Superior customer service
  • Surveillance
  • Identification verification
  • Criminal records searches
  • Visitor screening
  • Security Protocols
  • Grounds monitoring
  • Sensitive information handling

Timeline

Security Officer

Dade County Public School
05.2015 - 05.2024

Clerical

Dade County Public Schools
10.2001 - 08.2015

High School Diploma -

Palmetto Senior High

Associate of Science - Coding

NST

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Denise Riley