Denise Robinson
Atlanta,GA
Summary
Dynamic and results-driven professional with a proven track record of success in project management duties. Recognized for excelling in both independent and collaborative work settings, demonstrating exceptional organizational and multitasking abilities. Possesses strong oral and written communication skills, coupled with negotiation and problem resolution expertise. Quick study with a talent for grasping and applying new ideas and concepts. Proficient in Microsoft Word, Outlook, Excel, Access, PowerPoint, Front Page, and Windows OS.
Overview
24
24
years of professional experience
Work History
Household Manager
Robinson Household
01.2018 - Current
- Successfully managed multiple schedules, implemented effective daily routines, and ensured timely completion of household projects.
- Managed financial operations for household of 4 members.
- Scheduled appointments for medical, dental and self-care needs.
- Oversaw budget to manage expenditures and control costs.
HRS Operation Manager
HRS Hair Restoration Specialist
01.2018 - 08.2018
- Collaborated with plastic surgeons and the owner to develop pricing and marketing strategies for hair restoration projects.
- Conducted initial hair consultations and managed procurement processes within budgetary guidelines.
- Ensured the facility operated within OSHA standard guidelines, overseeing compliance of projects like PRPs, hair grafts, liposuction, and stem cell transplants.
- Successfully managed the sale of hair transplant packages, hair growth products, and supplements.
Office Manager
Turning Point Healing Center
08.2014 - 02.2018
- Oversaw financial budgets, ordered supplies, and contributed to the company's profitability through efficient project management.
- Coordinated appointments and maintained patient charts, ensuring smooth patient procedures.
- Verified and submitted insurance, prepared patient rooms, and facilitated various healthcare projects, including colonics with and without infusions.
Medical Assistant
Lehigh Valley Health Network
04.2010 - 12.2011
- Executed medical coding and billing projects for insurance companies.
- Administered vaccinations and maintained growth and development milestone charts for newborns to school-age children.
- Ensured the safety of children in care.
Medical Assistant
Atlanta Women's Health Roswell OBGYN
10.2008 - 12.2009
- Managed electronic records and coordinated various healthcare projects, including vital signs, laboratory tests, venipunctures, vaccinations, contraceptive shots, flu shots, and H1N1 vaccines.
- Assisted in OB/GYN procedures, such as pap smears, colposcopy, and biopsy.
Medical Assistant
Counselor
10.2007 - 10.2008
- Oversaw patient care projects, coordinated with testing labs, and managed healthcare projects related to HIV, STDs, contraception, and abstinence education.
- Maintained facilities, exam rooms, and equipment.
- Managed patients' care with hospitals
- Coordinated with testing labs
- Maintained medical records
- Cleaned, sanitized and maintained all facilities, exam rooms and equipment
Administrative Medical Assistant
Hillside Medical Center
08.2006 - 10.2007
- Managed the procurement of medical equipment, medications, office supplies, and furniture for the clinic.
- Scheduled doctor's appointments, corresponded with patients, and handled insurance projects.
- Maintained electronic medical records, submitted payments, and ensured compliance with project codes.
- Coordinated clinical projects, including vital signs, EKG, ECG, x-rays, laboratory tests, wound care, vaccinations, and quality control tests.
In-Patient Account Representative
North Shore University Hospital
03.2006 - 02.2007
- Managed administrative tasks, including filing, faxing, photocopying, and data entry.
- Oversaw in-patient financial accounts and ensured timely payment for medical procedures including verification of medical payment procedures.
- Provided excellent customer service.
Assistant Sales Manager
Wireless Retail Inc.
09.2003 - 03.2006
- Expanded territorial sales by 23%.
- Directed hiring, and training of new sales representatives.
- Educated customers and sales representatives on company policies, procedures, product information, and usage.
- Introduced and promoted new products.
- Maintained inventory and displays for daily and seasonal sales.
- Responsible for opening new accounts and upgrading existing accounts
- Created innovative customer relation and loyalty programs in territory.
IT Assistant
Randolph-Macon Help Desk
10.1999 - 05.2003
- Provided desktop support for over 800 users, offering solutions for software, hardware, and internet problems.
- Configured and supported printers, fax machines, and scanners.
- Prepared flowcharts and synthesized information for administrator’s review through effective project management.
- Monitored inbound calls, tested, documented, and logged issues into the tracking system.
Education
Bachelor of Arts in Philosophy, Minor Biology -
Randolph-Macon Woman’s College
Certified Medical/Administrative Assistant -
Allen School
CPR Certified -
01.2018
I-ACT Certified Colon Hydro-therapist -
01.2015
Skills
- Budget management
- Communication
- Contingency planning
- Full project life ownership
- Interpersonal skills
- Organization
- Policy improvement and implementation
- Problem-solving
Timeline
Household Manager
Robinson Household
01.2018 - Current
HRS Operation Manager
HRS Hair Restoration Specialist
01.2018 - 08.2018
Office Manager
Turning Point Healing Center
08.2014 - 02.2018
Medical Assistant
Lehigh Valley Health Network
04.2010 - 12.2011
Medical Assistant
Atlanta Women's Health Roswell OBGYN
10.2008 - 12.2009
Medical Assistant
Counselor
10.2007 - 10.2008
Administrative Medical Assistant
Hillside Medical Center
08.2006 - 10.2007
In-Patient Account Representative
North Shore University Hospital
03.2006 - 02.2007
Assistant Sales Manager
Wireless Retail Inc.
09.2003 - 03.2006
IT Assistant
Randolph-Macon Help Desk
10.1999 - 05.2003
Bachelor of Arts in Philosophy, Minor Biology -
Randolph-Macon Woman’s College
Certified Medical/Administrative Assistant -
Allen School