Denise Roots

• Delivered health care services directly in patients' residences to enhance accessibility.
• Monitored client vitals, ensuring compliance with treatment plans and improving outcomes.
• Accompanied patients to medical appointments, facilitating continuity of care.
• Followed individualized care plans, providing targeted support for specific health needs.
• Assisted with personal care activities to promote daily living skills.
• Provided companionship, reducing isolation and supporting emotional well-being.

• Oversaw daily operations and maintenance administration for multiple properties.
• Cultivated positive tenant relations through prompt resolution of complaints.
• Facilitated efficient tenant move-ins and move-outs to enhance satisfaction.
• Managed maintenance requests from tenants, ensuring timely responses.
• Conducted periodic inspections to ensure compliance with safety regulations and tenant requirements.

• Oversaw daily operations for multi-family and commercial properties.
• Coordinated repair and maintenance requests with tenants for timely resolution.
• Investigated and resolved property complaints and rental violations per HPD regulations.
• Performed light maintenance, weekly trash removal, landscaping, and security services to maintain property standards.

Assisted tenants in applying for financial aid from government agencies, offering support throughout the process.

• Supervised enumerators and provided field training to improve data collection accuracy.
• Conducted interviews with respondents to gather critical survey data.
• Explained survey purpose and methodology to respondents for clarity.
• Entered collected data accurately into the designated instrument.
• Reviewed time sheets and binders to ensure compliance with reporting guidelines.