Denise Sanborn
Culver,OR
Summary
Efficient and reliable Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
39
39
years of professional experience
Work History
Administrative Assistant/Principal's Secretary
PPS/Cesar Chávez School
Portland, OR
09.2014 - Current
- Greet visitors, answer multi-line phone system, route calls, deliver messages to staff.
- Monthly reconciliation of school credit card (PCard) and school checking account.
- Monitor and enter payroll for school employees and building substitutes.
- Execute record filing system to improve document organization and management.
- Develop and update spreadsheets and databases to track, analyze and report on budget expenditures, staff extended hours.
- Restock supplies and place purchase orders to maintain adequate stock levels.
- Screen visitors, update logs and issue passes to maintain campus security.
- Continually seek methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Judicial Court Specialist II
State of Oregon
Oregon City, Oregon
04.2006 - 08.2014
- Experience in Accounting, Records and Traffic Units.
- Accounting Unit
- Receipted and processed payments received in person, through mail and by phone.
- Receipted monies with cash, check, debit and credit cards.
- Prepared deposits for bank on daily basis.
- Records Unit
- Assisted public with document and file retrieval.
- Provided public with directions to court services and courtrooms.
- Processed restraining orders and have gave instructions on how to serve respondent and proceed with their paperwork.
- Assisted public with use of courthouse computer terminals.
- Certification of courthouse documents.
- Traffic Unit
- Processed traffic citations from various police agencies, entered pleas, processed fund transfers and disbursements of bail, set trial proceedings for defendants and officers, clerked in courtroom for traffic court proceedings, ran FTR program (computer recording of proceedings) for court, photocopying, faxing, data entry with GUII and OJIN programs, receipted monies for bail and scheduled defendants for various classes.
- Trained in Collection Unit, entering judgments and payment tables.
- Collecting and reviewing personal information from public to see if they qualified for waiver or deferral of filing fees.
Checker
WinCo Foods
Gresham, OR
05.2004 - 04.2006
- Processed cash, card and check payments for purchases.
- Extensive customer service in fast paced environment.
Guidance/Counseling Assistant - Special Educational Assistant
Centennial School District
Gresham , OR
09.2004 - 11.2005
- Worked one on one and in small groups with Special Education students improving their reading and communication skills.
- Provided support to Substitute School Counselor with Parent Conferences, scheduling of interpreters for those conferences and planned end of school year activities.
- Supervised students on playground during lunch recess.
Owner/Operator
House of Brews
Portland, OR
07.2002 - 01.2004
- Owned and operated small walk-in coffee shop.
- Extensive customer service with diverse clientele.
- Accounts payable and accounts receivable, quarterly and annual taxes, manual and electronic recording of daily and monthly receipts. Processed weekly bank deposits.
- Maintained shop inventory.
Educational/Office Assistant
Multnomah Education Service District
Portland, OR
01.1998 - 06.2002
- Educational assistant in an alternative school setting
- Helped plan monthly lesson plans with the teacher and counselor.
- Worked one on one with students as well as in small groups.
- Decided with team members the best placement for students upon completion of program.
- Kept track of students daily attendance.
- Supervised students at service learning sites throughout the community.
- Contributed to maintaining a positive relationship with the service learning sites and Turnaround School.
- Assisted the school Principal and Secretary in everyday operations of the school office.
- Assisted with the purchasing of school supplies.
- Corrected student work and maintained records on GED testing.
- Compiled and input data for attendance records with Excel.
- Composed and sent correspondence, managed student files, planned and organized job fairs for incarcerated youth.
Stay at Home Mom
01.1994 - 01.1998
Customer Service Representative
Hanna Andersson
Portland, OR
09.1992 - 01.1994
- Received and input orders for large mail order company.
- Extensive customer service over phone inputting and processing catalogue orders, troubleshooting and resolving order errors.
Admitting Clerk
Providence Medical Center Portland
Portland, OR
05.1990 - 09.1992
- Admitted patients into Emergency Department of hospital.
- Interviewed patients to collect details regarding their visit.
- Data entry of personal and insurance information, escorted patients and family members to various units throughout hospital.
- Provided extensive customer service while working for Immunization Clinic.
- Kept track and updated patient immunization records for clinic, receipted payments made with cash or check.
Stay at Home Mom
04.1986 - 05.1990
Office Manager
G/S Associates
09.1984 - 04.1986
- Answered multi-line phone system.
- Accounts payable and receivable.
- Supported sales staff with order entry, composing correspondence.
- Received and processed mail.
Education
Bachelor of Science - Administration of Criminal Justice
Portland State University
Portland, OR08.1984
High School Diploma -
Reynolds High School
Troutdale, OR01.1980
Skills
- Confidentiality and Data Protection
- Strong Organizational Skills
- Payroll Administration
- Data Entry Documentation
- Check Processing
- Spreadsheet Management/Excel spreadsheets
- Cash Deposit Preparation
- Website Updating
- Payment Distribution
- Reimbursement Processing
- Invoice Processing
Timeline
Administrative Assistant/Principal's Secretary
PPS/Cesar Chávez School
09.2014 - Current
Judicial Court Specialist II
State of Oregon
04.2006 - 08.2014
Guidance/Counseling Assistant - Special Educational Assistant
Centennial School District
09.2004 - 11.2005
Checker
WinCo Foods
05.2004 - 04.2006
Owner/Operator
House of Brews
07.2002 - 01.2004
Educational/Office Assistant
Multnomah Education Service District
01.1998 - 06.2002
Stay at Home Mom
01.1994 - 01.1998
Customer Service Representative
Hanna Andersson
09.1992 - 01.1994
Admitting Clerk
Providence Medical Center Portland
05.1990 - 09.1992
Stay at Home Mom
04.1986 - 05.1990
Office Manager
G/S Associates
09.1984 - 04.1986
Bachelor of Science - Administration of Criminal Justice
Portland State University
High School Diploma -
Reynolds High School
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