Seeking a position to utilize my skills and experience to promote the goals of the employer.
Overview
17
17
years of professional experience
Work History
Office Manager
National Land Partners
05.2021 - Current
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Oversaw office inventory activities by ordering and stocking.
Maintained computer and physical filing systems.
Assisted in organizing and overseeing assignments to drive operational excellence.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Coordinated special projects and managed schedules with all sales agents.
Worked well in a team setting, providing support and guidance.
Gained strong leadership skills by managing projects from start to finish.
Learned and adapted quickly to new technology and software applications.
Managed time efficiently in order to complete all tasks within deadlines.
HR Administrator/ Administrative Assistant
Nature’s Eats Inc.
01.2019 - 05.2021
Forming and maintaining employee records
Updating databases internally, such as sick, maternity leave, and time off requests
Reporting work injuries to workers compensation carrier and update all managers of all known restrictions of the injured employee as per the work status report
Being the first point of contact for employees on any HR related queries
Assisting with payroll by providing the department with relevant employee information, i.e
Holiday and sick days taken
Overlooking payroll for production managers/HR Manager
Translating company documents from English to Spanish for Spanish speaking employees to better understand their job duties and tasks
Create company badge for all new employees
Review all onboarding documents for all new employees and ensure all documentation is valid and current
Schedule orientation training for all new employees and set up company safety training videos.
Broker’s Assistant / Property Management
MJC Real Estate
06.2018 - 11.2018
Assist broker in marketing all listings
Assist broker in adding new listings to MLS and company website
Forwarding messages of potential clients to all Realtors/Brokers
Immediately record all telephone and in-person visits on appropriate reports
Have prospect complete application and secure deposits in accordance with the company procedures and Fair Housing requirements
Ensure apartment/home is ready for resident to move-in on agreed date
Distribute all company or community-issued notices
Accept rental payments and post rents on spreadsheets
Record monies collected and prepare bank deposit slips on an on-going basis
Receive all telephone calls and in-person visits and listen to resident requests, concerns and comments
Complete maintenance service request and inform the maintenance team
Answer questions for residents about community, repairs, rent, rules, etc
Follow up on a timely basis if unable to respond to residents on all matters
Organize all property listings and maintain all files.
Case Manager/ Litigation Team – Personal Injury
Villarreal & Begum Law Firm
02.2017 - 04.2018
Preparing itemization of fees and settlement breakdowns for each case
Submitting reduction proposals to medical providers/lien holders
Assist in closing all case files
Preparing mediation, hearings, and deposition notebooks for attorneys
Schedule and calendar all client meetings
Meet with potential clients and provide case updates
Knowledge in Needles, Outlook, and Quickbooks software
Organize and sort all pre-litigation/ litigation files
Maintain and update all files as necessary
Entry of incoming settlement checks and submitting to corresponding providers
Sending settlement check drafting instructions to insurance providers
Communicate with all Spanish speaking clients in translation efforts for attorneys
Assist clients with discovery response packages.
Legal Assistant/ Medical Legal Clerk - Personal Injury Litigation
Chapa Law Group, P.C.
01.2012 - 02.2017
Drafting legal documents in preparation for filings
Documenting court dates and scheduling litigation dates
E-filing and Hand delivering court documents
Filing legal documents to hard files and creating new client files
Faxing and copying legal documents
Proving up client medical and billing records by affidavit for each provider
Proving up incident, autopsy, and employment records/reports
Preparation of trial, mediation, deposition, hearing notebooks for attorney
Sort, log in, review and distribute daily incoming mail
Meet with potential clients and provide case updates
Assist clients with discovery response packages from defense attorneys
Arrange all travel for attorney (Hotel, car rental, and flight reservations).
Legal Assistant/ Pre-litigation clerk – Personal Injury
Nevarez Law Group, P.C.
11.2011 - 01.2012
Drafting legal documents in preparation for filing in court
Preparation of settlement demand packets to insurance claims departments
Obtain all medical records, billing, and lost wage documentation
Meet with potential clients and provide case updates.
Medical Assistant
Southwestern Women’s Clinic
08.2007 - 11.2009
Taking all vital signs for each patient
Answering phone calls and transferring calls to corresponding nurses/doctors
Greeting all patients and providing health packets
Arranging hospital admission and laboratory services
Explaining treatment procedures to patients
Preparing clients for examination and assisting the physician during the examination and procedures
Collect laboratory specimens and transfer sterilized equipment to examination rooms
Perform basic laboratory tests on the premises and dispose of contaminated supplies and sterilize medical instruments
Keep all waiting and examination rooms neat, stocked, and clean
Knowledge in Microsoft Office Word, Excel, and Power point.
Education
Associate of Arts - Paralegal Studies
San Antonio College
San Antonio, TX
High School Diploma -
C.C. Winn High
Eagle Pass, Texas
06.2008
Skills
Bilingual – Fluency in Spanish (speaking, reading, and writing)
Organizational Skills
Excellent multi-tasking ability
Bookkeeping
Computer Skills
Teamwork and Collaboration
Scheduling and Coordinating
Data Entry
Administrative Support
Timeline
Office Manager
National Land Partners
05.2021 - Current
HR Administrator/ Administrative Assistant
Nature’s Eats Inc.
01.2019 - 05.2021
Broker’s Assistant / Property Management
MJC Real Estate
06.2018 - 11.2018
Case Manager/ Litigation Team – Personal Injury
Villarreal & Begum Law Firm
02.2017 - 04.2018
Legal Assistant/ Medical Legal Clerk - Personal Injury Litigation
Chapa Law Group, P.C.
01.2012 - 02.2017
Legal Assistant/ Pre-litigation clerk – Personal Injury
Aviation Management Specialist – SECO (Single Engine Airtanker/Scooper Coordinator) GW-2101-12/4 at DOI – Bureau of Land Management – National Aviation OfficeAviation Management Specialist – SECO (Single Engine Airtanker/Scooper Coordinator) GW-2101-12/4 at DOI – Bureau of Land Management – National Aviation Office