Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level front office position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Front Office Supervisor
Pacific Sleep Disorders Center
03.2011 - Current
Promoted positive work environment by fostering teamwork among front office staff members.
Dispersed petty cash to employees and collected and managed receipts.
Assisted staff with troubleshooting and resolution of software and hardware issues to minimize downtime.
Enhanced patient satisfaction by implementing efficient front office procedures and streamlining appointment scheduling.
Reduced wait times for patients by optimizing the check-in process and effectively managing patient flow.
Established strong relationships with insurance companies to expedite claim processing and resolve billing issues efficiently.
Education
Medical Assistant Certificate - Medical Assisting
Everest College
Hayward, CA
02.2009
High School Diploma -
James Logan High School
Union City, CA
06.2002
Skills
Office Administration
Patient Scheduling
Patient Registration
Insurance Verification
Appointment management
Medical Billing
Payment Collection
Customer Service
Teamwork and Collaboration
Multitasking and Organization
Microsoft Office
Documentation and Recordkeeping
Data Entry
Written Communication
Phone and Email Etiquette
Fluent Spanish
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Office Supervisor
Pacific Sleep Disorders Center
03.2011 - Current
Medical Assistant Certificate - Medical Assisting
Everest College
High School Diploma -
James Logan High School
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