DENISE SCHAFFER
Long Beach,CA
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Overview
25
25
years of professional experience
5
5
years of post-secondary education
Work History
Business Office Manager
LARSON'S SHIPYARD LLC
Newport Beach, CA
09.2016 - 12.2022
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Utilized company's accounting systems to review reports and prepare assessments.
- Updated reports, managed accounts and generated reports for company database.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Attended meetings, seminars and workshops to enhance knowledge of bookkeeping functions and other job duties.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Maximized cash flow through optimal billing and collection processes.
- Supervised staff of 7 -15 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Supervised site investigations, reported issues and escalated those that required further assistance.
- Maintained financial accuracy when handling over $18,000 - $55,000 in revenue each day.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Storm water testing and managed through California State Water Board.
- Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
- Completed and filed returns with tax departments at local, state and federal levels.
- Quarter Profit and Loss Reporting
- Monitored VOC reporting and contact with South Coast AQM
SERVER
RUBY'S DINER
Newport Beach, CA
02.2015 - 09.2017
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Answered customers' questions, recommended items and recorded order information.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
CNC Machine Operator
NISSAN
Smyrna, TN
07.2009 - 01.2014
- Performed accurate tool changes and offsets.
- Trained and coached new team members on proper machine set-up procedures.
- Completed manual adjustments and tooling changes in absence of automatic programming.
- Outlined and programmed routines and parameters for different robotic systems.
- Measured completed pieces to identify product irregularities and specifications non-conformance; adjusting machines to correct issues.
- Processed or interpreted signals or sensor data.
- Detected malfunctions and control errors by monitoring machine operation and checking completed pieces.
- Reviewed and interpreted schematics, blueprints and work instructions to determine product specifications and machine requirements.
HOME HEALTH CASE MANAGER
VAN BUREN COUNTY CPS
Hartford, MI
06.1995 - 01.2007
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Evaluated treatment plans against individual goals and healthcare standards.
- Helped patients receive appropriate, high-quality care with reasonable results.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Education
J.D. - CORPORATE LAW
01.2020 - 06.2025
/law/presently attending
- Member of Phi Alpha Delta International Fraternity
- 3.8 GPA
Skills
Account reconciliation processes
Intuit QuickBooks specialist
MS Office Suite (WORD, EXCEL, POWERPOINT
Bookkeeping
Strategic planning
Resale, State and Employee Tax
Profit and Loss Reports
Accounts Receivable and Payable
Payroll and budgeting
Credit and collections
Relationship building
Account Reconciliation
Business administration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
JFK LAW SCHOOL/ NATIONAL UNIVERSITY - J.D., CORPORATE LAW
01.2020 - 06.2025
Business Office Manager - LARSON'S SHIPYARD LLC
09.2016 - 12.2022
SERVER - RUBY'S DINER
02.2015 - 09.2017
CNC Machine Operator - NISSAN
07.2009 - 01.2014
HOME HEALTH CASE MANAGER - VAN BUREN COUNTY CPS
06.1995 - 01.2007