Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Denise Seabrook

Clermont

Summary

Dynamic Product Manager with a proven track record at Victoria’s Secret, excelling in project management and strategic execution. Enhanced product functionality through innovative design solutions, driving significant sales conversions. Adept at data analytics and collaborative teamwork, I consistently deliver impactful results while fostering strong cross-functional relationships. In the last 10 years I have volunteered at schools that my children have attended building relationships with school principals, leadership boardmembers, teachers and the community.

Overview

15
15
years of professional experience

Work History

Product Manager

Victoria’s Secret
01.2008 - 12.2013
  • Communicated effectively with team members to deliver updates on project milestones and deadlines.
  • Developed product documentation to communicate upcoming features and products to internal teams.
  • Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
  • Coordinated design meetings and decisions with internal departments and teams.
  • Analyzed metrics to measure product performance.
  • Collaborated with sales, marketing, and support teams to launch products on time and within budget.
  • Improved product functionality with innovative design solutions, resulting in increased sales conversions.
  • Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
  • Received shipments; lead a stock team to receive and process merchandise to place on sales floor and stock room.
  • Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product floor maps.
  • Coordinated project planning and execution with team members and team leads.
  • Reviewed new opportunities to drive business strategy at planning sessions.
  • Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
  • Drove innovation within product line, identifying and pursuing opportunities for new features and enhancements.

Visual Merchandising Manager

Victoria's Secret & PINK
01.2004 - 12.2007
  • Organized special events and in-store demonstrations that showcased new products, boosting brand awareness and sales performance.
  • Trained and mentored staff members on visual merchandising best practices, improving overall team performance.
  • Adapted quickly to changing trends within the retail industry, embracing new methods when necessary while maintaining consistent results in sales performance metrics.
  • Oversaw visual merchandising for new store openings and store collateral change-outs.
  • Conducted regular assessments of store layout, making data-driven adjustments to optimize traffic flow and product visibility.
  • Improved store aesthetic by selecting appropriate fixtures and lighting, creating a more inviting atmosphere for customers.
  • Maintained strong knowledge of current fashion trends and consumer preferences, applying this insight to create visually appealing merchandise presentations.
  • Communicated visual merchandising information and standards via in-store training and regular meetings.
  • Increased sales revenue by strategically placing high-demand products in visually prominent areas.
  • Contributed to company growth through targeted visual merchandising efforts that aligned with overall business objectives.
  • Improved field teams' sales by coaching on merchandising techniques.
  • Enhanced store visual appeal by designing and implementing creative merchandising displays.
  • Maximized floor space utilization by creating innovative layouts for merchandise placement that optimized the shopping experience.
  • Managed inventory levels for optimal product assortment, ensuring a diverse and appealing store presentation.
  • Organized store merchandise racks by size, style, and color.
  • Used props and lighting to enhance appearance and visibility of displays.
  • Collaborated with Corporate managers to determine best placement for merchandise displays.

Visual Supervisor

Victoria's Secret & PINK
01.2003 - 12.2005
  • Implemented successful promotional campaigns that showcased featured products, driving additional revenue for the store.
  • Collaborated with store management to develop visually appealing sales floor layouts, resulting in increased customer engagement and sales.
  • Enhanced visual displays by incorporating creative design elements and innovative merchandising techniques.
  • Adapted visual strategies based on regional market trends while remaining aligned with overall brand direction, cultivating unique shopping experiences for diverse clientele groups.
  • Optimized merchandise placement by analyzing sales data, leading to improved product visibility and performance.
  • Managed inventory of visual supplies and props, maintaining an organized workspace for efficient workflow and reduced costs.
  • Increased customer satisfaction through clear signage placement that facilitated easy navigation throughout the store.
  • Developed eye-catching window displays that captured consumer attention and encouraged foot traffic into the store.
  • Conducted regular walk-throughs of the sales floor to monitor consistency of visual standards and make necessary adjustments as needed.
  • Oversaw installation of new fixtures and display components, ensuring seamless integration into existing store layout while adhering to safety guidelines.
  • Collaborated with store managers to determine best placement for merchandise displays.
  • Organized store merchandise racks by size, style, and color.
  • Created visual displays to highlight new and featured products.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.

Bra Specialist

Victoria's Secret & PINK
08.2002 - 12.2005
  • Responded to phone inquiries courteously while accurately noting customer information for follow-up communication or appointments.
  • Educated customers on proper bra fitting techniques to enhance comfort and support.
  • Increased repeat business by establishing rapport with clients and offering personalized recommendations based on their preferences.
  • Assisted in maintaining a well-organized inventory, resulting in easier product location and streamlined shopping experiences.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly and professionally.
  • Exceeded personal monthly sales targets consistently contributing overall success store location.
  • Conducted comprehensive bra fittings for customers, ensuring accurate measurements and proper sizing.
  • Contributed to the achievement of sales goals through excellent product knowledge and persuasive selling techniques.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.

Retail Sales Supervisor

Toys R US
01.1999 - 08.2005
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Oversaw daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
  • Collaborated with other supervisors to develop and implement operational improvements for increased efficiency.
  • Increased store's profitability by re-merchandising inventory with attractive, eye-catching window and floor displays.
  • Maintained visual merchandising standards throughout the store, creating an appealing shopping experience for all customers.
  • Mentored and trained new employees, resulting in a more knowledgeable and efficient sales team.
  • Implemented loss prevention strategies, reducing instances of theft and shrinkage within the store.
  • Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
  • Processed exchanges, refunds and team member purchases.
  • Planned and hosted in-store events and activities.

Education

Bachelor of Science - Fashion Merchandising Management

Fashion Institute of Technology
New York, NY
12.2005

Skills

  • Project management and planning
  • Product vision and strategy development
  • Lifecycle management of products
  • Data analytics for decision making
  • Collaborative teamwork skills
  • Critical thinking and execution prioritization
  • Management of product backlog
  • Communication and interpersonal skills
  • Leadership across functions
  • Strategic execution planning
  • Detail-oriented organization
  • Marketing event coordination
  • Sales improvement strategies

Languages

English & Spanish

Timeline

Product Manager

Victoria’s Secret
01.2008 - 12.2013

Visual Merchandising Manager

Victoria's Secret & PINK
01.2004 - 12.2007

Visual Supervisor

Victoria's Secret & PINK
01.2003 - 12.2005

Bra Specialist

Victoria's Secret & PINK
08.2002 - 12.2005

Retail Sales Supervisor

Toys R US
01.1999 - 08.2005

Bachelor of Science - Fashion Merchandising Management

Fashion Institute of Technology

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