Denise Sells
Ontario,CA
Summary
Highly skilled and dynamic Licensed Body Art Practitioner with over 5 years at Dee’s Beautyy Bar, excelling in Microblading, Ombré Brows, and Lip Blushing. Proven track record of enhancing client satisfaction through excellent communication and meticulous attention to detail. Committed to patient safety and continuous improvement, having performed over 400 successful procedures while maintaining compliance with industry standards.
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Licensed Body Art Practitioner
Dee’s Beautyy Bar
08.2021 - Current
- Highly skilled Permanent Makeup Artist with 5+ years experience
- Specializing in Microblading, Ombré Brows, Combo Brows, Lip Blushing, and Eyeliner
- Over 400 successful procedures performed
- Assisted in daily operations by supporting my team members with routine tasks
- Learned safety protocols and standard procedures to ensure compliance
- Participated in training sessions to develop proficiency in essential tools, products, and systems
- Engaged in continuous learning opportunities to build knowledge of industry best practices
- Participated in continuing education and professional development to enhance expertise and skills.
- Maintained organized workspaces, promoting a safe and efficient environment
- Increased client satisfaction scores through excellent communication, empathy, and understanding of individual needs.
- Met with clients to discuss concerns, review histories and perform examinations.
- Monitored patients' conditions and progress to reevaluate treatment.
- Collected, recorded and maintained patient medical history, reports and examination results.
Bartender/Server Trainer
Tequila Hoppers Bar and Grill
09.2014 - 02.2024
- Crafted innovative cocktail recipes to enhance customer experience and drive repeat business.
- Trained junior servers on beverage preparation techniques and service standards.
- Managed inventory control, ensuring optimal stock levels and minimizing waste.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
Education
GED -
GED
Washington, DCSkills
- Wound dressing
- Patient interviewing
- Treatment administration
- Quality improvement
- Patient safety
- Physical examination
- Documentation and reporting
- Problem-solving
- Attention to detail
- Excellent communication
- Treatment regimens
- Wound care
Strong multitasking
Highly reliable
Team player attitude
Clear and effective communication
Patience and tolerance
Outgoing personality
Customer service expertise
Responsible alcohol service
Handling difficult customers
Memory retention
Creative mixology
Certification
Bloodborne Pathogens Certification (BBP)
Timeline
Licensed Body Art Practitioner
Dee’s Beautyy Bar
08.2021 - Current
Bartender/Server Trainer
Tequila Hoppers Bar and Grill
09.2014 - 02.2024
GED -
GED