Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Tom Seravalli

Richboro,PA

Summary

Dynamic leader with a multifaceted background as an NCAA Head Coach, Director of Operations, Sales Lead, Account Manager, and Senior Recruiter. Proven ability to drive growth and enhance operational efficiency through data analytics and lean methodologies while leading high-performing teams. Excelled in collegiate athletics as the program\'s top salesperson, effectively promoting the university and athletic program to prospective student-athletes and their families, even in the absence of scholarships. This unique combination of sales acumen, recruiting expertise, and leadership skills seamlessly translates into business environments that prioritize performance, persuasion, and measurable results.

Overview

10
10
years of professional experience

Work History

Director of Operations/ NCAA Head Ice Hockey coach

King’s College
04.2019 - Current
  • Exceeded KPI’s for recruitment, roster retention, and team victories
  • Monitored teams KPI’s to ensure NCAA compliance, individual and academic success through collaboration with cross functional areas (98% graduation rate)
  • Developed and Executed team and individual strategies to ensure success during the season.
  • Monitored competition and adjusted strategies for continuous improvement and overall success
  • Formulated criteria for recruitment of new individuals to ensure key positions would be successful for overall team strategy
  • Involved in departments marketing strategy to sell the university, program offerings, and benefits to potential recruits (customers) to ensure enrollment needs are met.
  • Identified potential recruits through research the upcoming class market through film and onsite assessments. Built relationships with potential candidates throughout year to ensure successful recruitment
  • Developed and executed department budget for equipment, facility, and travel
  • Hired and managed assistant coaches for team
  • Exceeded fundraising goals through community engagement and developing and maintaining relationships with sponsors/boosters
  • Promoted hockey programs through media and social media to increase visibility of program and highlight individual awards and team success
  • Planned and executed travel arrangements for the team
  • Presented team progression and success to senior leadership
  • Shared successful strategies for recruitment, team management and budget with other teams
  • Supported hiring process for overall department
  • Actively participating on NCAA Coaches Chair Committee
  • Won King’s College 2024 Athletic Program of the year
  • Developed our players to sign professional contracts

Operations lead/Sales lead/ Internal Recruiter

Confidence Wealth Management
01.2018 - 05.2019
  • Developed, maintained, analyzed, and provided feedback on reports including: financials, sales, KPIs, and incentive plan reports.
  • Sold all products from investment planning, estate planning, retirement planning, estate planning, and insurance.
  • Recruited, screened, interviewed, and hired all applicants during a company driven effort to double its size within 3 months
  • Analyzed data from third party vendors and provide recommendations to management that resulted in increased ROI.
  • Managed CRM administration including training new and existing users and continually improving on configurations to best support the business and drive revenue growth.
  • Serve as administrator to company Back Office IT systems.

Assistant Ice Hockey coach

Bryn Athyn College
08.2017 - 04.2019
  • Helped oversee-Game strategy, practice planning, running line combination, and player development
  • Recruited international/ domestic student- athletes (hockey players) for the hockey program- educating players about the school/hockey program, collecting sat/act scores, transcripts, campus visits and walking them through the application process
  • Helped manage recruiting database, traveling arrangement for the student athletes, and negotiating hockey equipment for players

Kopos & Baker
12.2016 - 12.2018
  • Recruited on a high volume of positions. (75-100 jobs)
  • Proficient in operating database management systems. (Job Diva)
  • Presented and qualified candidates on behalf of our clients.
  • Prepared resumes and offered candidates guidance towards phone/ in-person interviews.
  • Made offers and delivered successful candidates to clients.
  • Handled all accounts when the Director/Account Manager is out on business.
  • Lead recruiter on specific/high demand Jobs

SR recruiter/ Technical recruiter

Noramtec/Can-am Consultants
09.2015 - 12.2016
  • Recruited on a high volume of positions. (100-120 jobs)
  • Used internet-based search engines such as CarrerBuilder, Indeed, Monster, Linkedin, and Social Media websites to fill both contract and direct positions.
  • Experienced in operating database management systems. Systems consist of: SAP-Fieldglass, SmartSearch and Outlook .
  • Continually supported my contract work force at Noramtec/ Can-am Consultants.
  • Presented and qualified candidates on behalf of our clients.
  • Prepared resumes and offered candidates guidance towards phone/ in-person interviews.
  • Made offers and delivering successful candidates to clients.
  • Produced job leads in order to assist in the growth of the company.
  • Achieved 104% of my personal goal set by the company.

Education

Bachelor of Science - Business Administration with a concentration in Finance

Nazareth College of Rochester
Rochester, NY
08.2015

Skills

  • Customer service expertise
  • Dynamic and approachable character
  • Effective team leader
  • Strong verbal and written communication
  • Effective multitasking abilities
  • Adaptability to new industries
  • Efficient learner
  • Effective at prioritizing tasks
  • Skilled in utilizing management systems such as Outlook and various CRMs

Accomplishments

  • Program of the year in 2023-2024.
  • Supervised team of 40 staff members.
  • Implemented strategic leadership and culture change to drive performance improvement.
  • Exceeded all key performance indicators (KPI) and outperformed all expected targets set by my employer
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Negotiated and brokerage deals between my employer and other businesses.
  • Negotiated and brokered strategic partnerships between employer and external businesses, fostering mutually beneficial deals.
  • Spearheaded fundraising initiatives benefiting university programs, local communities, and national organizations including HDSA, Prostate Cancer Foundation, and Protez Foundation.
  • Served on school boards focused on student engagement and acted as league chair for the Middle-Atlantic Conference.
  • Hall of Fame inductee at Holy Ghost Prep in 2025

Languages

English

Timeline

Director of Operations/ NCAA Head Ice Hockey coach

King’s College
04.2019 - Current

Operations lead/Sales lead/ Internal Recruiter

Confidence Wealth Management
01.2018 - 05.2019

Assistant Ice Hockey coach

Bryn Athyn College
08.2017 - 04.2019

Kopos & Baker
12.2016 - 12.2018

SR recruiter/ Technical recruiter

Noramtec/Can-am Consultants
09.2015 - 12.2016

Bachelor of Science - Business Administration with a concentration in Finance

Nazareth College of Rochester

Similar Profiles

CREATE PROFILE