Denise S Ferdon

Developing account strategies to drive revenue growth

Identifying opportunities to meet client needs and expand business within existing accounts

Serving as the primary liaison, understanding client needs, and ensuring their requirements are met

• Account development and management
• Business to Business phone sales
• Manage account data in Salesforce

• Manage telephone calls professionally, efficiently with good communication skills
• Collaborates with Sales/Material Planning to ensure customer needs are met
• Process customer/distributor orders with highest level of confidentiality/inquiries received by fax, phone/email utilizing SAP

• Train adults in job readiness skills
• Instruct workshops for participants
• Sell services to and negotiating with employers on behalf of the W-2 program
• Maintain placement and retention performance goals

• Conduct in-services for referrals to educate Lincare product and services
• Documented broke records for Marinette, WI Center
• Establish and maintain relationships with referrals in the medical community

• Build and maintain relationships with multi-dwelling managers and customers
• Provide quality, individualized sales to new and existing customers
• Identify and successfully convert sales leads to new customers

• Engage customers to draw in new business and enhance retention
• Handle all customer accounts with strict confidentiality
• Recognized company-wide as a top inside sales leader
• Promote and sell innovative wireless technologies and devices

• Promote new products and specials to drive new business
• Responsible for cash flow management, staffing, and scheduling
• Manage and maintain inventory