Denise Silva
Watermark at Cherry Hills
Albuquerque,NM
1
Language
1
Certification
8
years of professional experience
Supported individuals with physical and emotional needs as a dedicated caregiver.,Managed scheduling and appointments while coordinating household support.,Provided compassionate companionship and assistance with medications.
Work History
Medication Aide
8 Months- Administered medications accurately according to physician orders and established protocols.
- Monitored residents for medication side effects, reporting changes in condition promptly.
- Collaborated with nursing staff to develop and implement individualized care plans.
- Educated residents and families on medication usage and potential side effects effectively.
- Maintained accurate documentation of medication administration and resident observations.
- Streamlined medication inventory processes, ensuring timely replenishment and minimizing waste.
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Reduced medication errors by diligently maintaining and updating medication records for each patient.
- Provided compassionate care to residents, ensuring comfort and safety in daily activities.
- Assisted with personal hygiene and grooming, promoting dignity and self-esteem among residents.
- Developed individualized care plans based on residents' needs, preferences, and health conditions.
- Advocated for residents' rights, ensuring their voices were heard in care planning discussions.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Caregiver
4 Months- Coordinated transportation services for clients when necessary.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Administered prescribed medications on a timely basis following care plan instructions.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Provided emotional support to clients during difficult times.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Patient Care Coordinator
3 Years 4 Months- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Collaborated with multidisciplinary teams in order to provide comprehensive patient centered care.
- Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
- Provided emotional support and counseling to patients during difficult times.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Responded promptly to any emergency situations that arose within the facility.
- Ensured that all HIPAA regulations were adhered too when dealing with confidential patient information.
- Communicated regularly with patients via phone, email, or text message regarding upcoming appointments or changes to existing ones.
- Provided support to clinical staff by answering questions regarding patient scheduling matters.
- Responded promptly and professionally to customer service inquiries through phone calls or emails.
- Resolved any scheduling conflicts or issues in an efficient manner.
- Proficient in EHR and Nextgen system
- Proficient in Microsoft and Excel
Caregiver
2 Years 5 Months- Administered prescribed medications on a timely basis following care plan instructions.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
Education
GED
Skills
Administered medications according to established protocols.
Maintained electronic health records for accurate patient data.
Coordinated care plans to meet individual client needs.
Assisted with client transportation to medical appointments.
Provided respectful and compassionate support to patients.
Delivered specialized care for clients with unique needs.
Facilitated Alzheimer's care with empathy and understanding.
Utilized EMR/EHR systems for efficient documentation.
Implemented behavior redirection techniques for clients.
Supported individuals with autism through tailored approaches.
Engaged in compassionate communication with clients.
Languages
Spanish
Native/ Bilingual
Certification
Medication Technician
Timeline
Medication Aide
Watermark at Cherry Hills
12.2025 - CurrentRead More
Caregiver
Brookdale Assisted Living
01.2025 - 05.2025Read More
Patient Care Coordinator
Eye Associates of New Mexico
07.2021 - 11.2024Read More
Caregiver
Dad
01.2019 - 06.2021Read More
General Education of New Mexico
Read More
West Mesa High School
GED
Read More