Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denise Simmons

Houston,TX

Summary

Dedicated professional with a proven track record in customer service and work ethic, demonstrated at Whatabuger and in healthcare settings. Excelled in roles requiring patience, empathy, and integrity, significantly enhancing customer satisfaction and patient well-being. Skilled in customer assistance and efficient cleaning, achieving top accuracy and hygiene standards.

Overview

24
24
years of professional experience

Work History

Cashier

Whatabuger
11.2017 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Home Health Caregiver

Private Duty In-Home Care
10.2000 - Current
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with daily living activities, improving their overall quality of life.
  • Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
  • Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
  • Provided mobility assistance such as walking and regular exercising.
  • Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
  • Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
  • Monitored vital signs and reported any abnormalities to medical professionals promptly.
  • Assisted disabled clients to support independence and well-being.

Cleaner

ABM Janitorial Services
01.2022 - 09.2024
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Provided assistance to other staff members with cleaning of difficult areas.

Education

High School Diploma -

Jack Yates
Houston, TX
06-1999

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Timeline

Cleaner

ABM Janitorial Services
01.2022 - 09.2024

Cashier

Whatabuger
11.2017 - Current

Home Health Caregiver

Private Duty In-Home Care
10.2000 - Current

High School Diploma -

Jack Yates

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Denise Simmons