Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Timeline
Generic

DENISE SNYDER

Coxs Creek,KY

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

22
22
years of professional experience

Work History

Phone Associate

Humana
Louisville, KY
10.2023 - Current
  • Assisted individuals and couples to verify eligibility for programs that could potentially benefit their situation
  • If eligible for programs, completes application with members
  • Ensured members were aware of upcoming recertification dates
  • Documentation of all interactions with members accurately

PURCHASING AGENT

QSI, INC.
Bardstown, KY
03.2022 - 09.2023
  • Create purchase orders for banking equipment service calls to purchase parts for repairs.
  • Build in new orders for all manner of banking equipment (i.e. furniture, pneumatics, security equipment, ATM's, communication equipment) supplied by salesman in the field
  • All orders are monitored constantly to ensure shipping within specified dates supplied by vendors, and communicate shipping information to the proper people to ensure service to the customers.
  • Communicate with Accounting to set up new vendors, as well as providing Billing with credit card receipts or invoices provided by vendors.
  • Gather stock and custom quotes for salesmen to utilize in providing up-to-date pricing to their respective customers.
  • Work in MS Excel and Word on a daily basis.

SENIOR ADMINISTRATIVE ASSISTANT

UPS
09.2021 - 03.2022
  • Enter daily purchase orders and maintain log of open orders, which includes ship dates, tracking information, and invoice information, for UPS Healthcare brokering clients and Supply Chain Solutions Healthcare locations
  • Procure stock and custom quotes for shipping solutions depending on customer's various needs
  • Process vendor invoices for payment as part of the billing process for brokering clients
  • Utilize COUPA to procure needed items from various vendors.

FRONT LINE SUPERVISOR

UPS
07.2006 - 08.2021
  • Various positions held in the Hub at UPS, from running an outbound operation to training union employees, administrative assistants, and newly promoted operation supervisors on job methods and dangerous goods processing and handling.

PACKAGE HANDLER

UPS
11.2005 - 07.2006
  • Loaded packages into containers to be loaded onboard aircraft bound for various destinations.

DISPATCH/CONTRACT BILLING

TOSHIBA BUSINESS SOLUTIONS
10.2002 - 06.2005
  • Held various positions while employed
  • Dispatched service technicians to service calls, billed customers for service contracts for office equipment, sold toner and equipment accessories to existing clientele.

Education

DIPLOMA -

COLUMBIA HIGH SCHOOL
05.1995

Skills

  • Proficient in Microsoft Office
  • Well spoken
  • Problem solver
  • 15 years in a Management Role
  • Team Player
  • People Person

Extracurricular Activities

Member of Bardstown Baptist Church where I am active with the children and youth programs. Completed UPS's Professional Facilitators Workshop. Air Dangerous Goods trainer for 12 years at UPS.

Timeline

Phone Associate

Humana
10.2023 - Current

PURCHASING AGENT

QSI, INC.
03.2022 - 09.2023

SENIOR ADMINISTRATIVE ASSISTANT

UPS
09.2021 - 03.2022

FRONT LINE SUPERVISOR

UPS
07.2006 - 08.2021

PACKAGE HANDLER

UPS
11.2005 - 07.2006

DISPATCH/CONTRACT BILLING

TOSHIBA BUSINESS SOLUTIONS
10.2002 - 06.2005

DIPLOMA -

COLUMBIA HIGH SCHOOL

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DENISE SNYDER