Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Denise Sprague

Weeki Wachee,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

19
19
years of professional experience
1977
1977
years of post-secondary education

Work History

Caretaker

Rich Sprague
Middle Island, New York
07.1996 - 09.2015
  • Maintained cleanliness and organization of living spaces and common areas.
  • Assisted residents with daily activities and personal care needs.
  • Monitored resident health and reported changes to healthcare staff.
  • Provided assistance to disabled persons in accordance with their individual needs.
  • Kept records of all maintenance activities including costs incurred and materials used.
  • Responded to emergency situations promptly to prevent or minimize damage.
  • Delegated work to staff, setting priorities and goals.
  • Managed team of employees, daily progress reports and overall project planning.

Cashier and associate person

New Horizons Christan Book and gift shop
Middle Island, NY
08.1997 - 08.1999
  • Processed customer transactions efficiently at a high-volume retail environment.
  • Maintained accurate cash drawer and balanced end-of-shift totals.
  • Assisted customers with product inquiries and service questions effectively.
  • Handled returns and exchanges following company policies and procedures.
  • Trained new cashiers on register systems and customer service techniques.
  • Monitored inventory levels and restocked shelves as necessary during shifts.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed sales transactions to prevent long customer wait times.
  • Answered customer inquiries regarding store policies and procedures.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Answered customers' questions and provided information on store procedures or policies.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Education

Bayonne High School
Bayonne , NJ

Skills

  • Personal care
  • Health monitoring
  • Record keeping
  • Team management

Languages

English
Full Professional

References

References available upon request.

Timeline

Cashier and associate person

New Horizons Christan Book and gift shop
08.1997 - 08.1999

Caretaker

Rich Sprague
07.1996 - 09.2015

Bayonne High School

Similar Profiles

CREATE PROFILE