Denise Tando
Los Angeles,CA
Summary
A crew member at Mcdonald's is an essential piece to the success of running the franchise. My services extend from helping customers, to preparing orders, to ensuring that every customer is satisfied with the service. I work extremely well with coworkers, I can separate myself at work with professionalism and being a friend. I am a very fast-paced worker and a quick learner, and can adapt to any rapid or unannounced changes.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
Los Angeles, CA
11.2022 - Current
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Informed customers about daily specials in an engaging manner.
- Restocked kitchen supplies including food products and utensils.
- Maintained an organized work area to ensure efficient operations.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Resolved customer complaints in a professional manner.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Organized and restocked supplies to support operations and team productivity.
- Drove team success by quickly completing assigned tasks.
Education
High School Diploma -
Edward R. Roybal Learning Center
Los Angeles, CA06-2024
Skills
- Health Code Compliance
- Menu Memorization
- Customer Engagement
- Safe Food Handling
- Drive-Thru Operations
- Inventory Restocking
Languages
English
Native/ Bilingual
Spanish
Limited
Affiliations
- football
- basketball
- softball
- associated student body president (highschool)
- debate
- academic decathlon
- peer mentor (GEARUP4LA)
Accomplishments
- Principal Honor's Award (4 years)
- Honor Roll Recognition (4 years)
- Highest Academic Achievement Award
- Most Dedicated Award
- United States House of Representatives; certificate of recognition
- central league honors league first team; softball
- central league honors league second team; basketball
Timeline
Crew Member
McDonald's
11.2022 - Current
High School Diploma -
Edward R. Roybal Learning Center