Denise Taylor
Providence,RI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Shift Leader
Au Bon Pain
Providence, RI
02.2018 - 11.2023
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Checked orders for quality and completeness.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Cut, chopped and sliced meat and produce to prepare for cooking.
- Communicated with kitchen employees, answered questions and offered insight into food preparations.
- Used computer to store and retrieve data and online orders.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Trained kitchen workers on culinary techniques.
- Operated variety of kitchen equipment to measure and mix ingredients.
- Kept kitchen, cooking utensils and storeroom clean and neat.
- Checked freezer and refrigerator each day to verify proper functioning.
- Cleaned and sanitized work stations and equipment, complying with regulatory procedures.
Security
Bank of America
Providence, RI
10.2021 - 11.2022
- Guarded restricted areas to prevent unauthorized entry.
- Monitored premises and recorded activity in daily officer reports.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Observed patrons and customers to quickly address security situations.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
Group Home Counselor
Turning the Corner
Providence, RI
01.2004 - 10.2012
- Established and maintained positive relationships with residents, physicians, hospital staff, patients and families.
- Established long and short-term goals for therapeutic services to encourage patient progress.
- Helped individuals address disabilities and put together career plans.
- Documented and filed patient health reports and charts.
- Managed load of multiple cases on consistent basis.
- Connected individuals with relevant community resources and coordinated referrals.
- Prepared patients for self-management and decision-making responsibilities.
- Performed assessments to determine individual limitations and strengths.
- Understood and followed oral and written directions.
- Maintained updated knowledge through continuing education and advanced training.
Education
High School Diploma -
Hope High School
Providence, RISkills
- Customer Service Management
- Cash Handling
- Client Service
- Safety processes and procedures
- Team motivation
- Client Support
- Role Modeling
- Shift checklists
- Training Assistance
- Team Supervision
- Policy and Procedure Enforcement
- Product Knowledge
Timeline
Security
Bank of America
10.2021 - 11.2022
Shift Leader
Au Bon Pain
02.2018 - 11.2023
Group Home Counselor
Turning the Corner
01.2004 - 10.2012
High School Diploma -
Hope High School
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