Denise Taylor
Springtown,Texas
Summary
Strategic Product Manager with expertise in market analysis and product strategy. Leads cross-functional teams in executing product launches and enhancing user experiences. Drives revenue growth while managing products from conception to production. Possesses strong technical knowledge and effective presentation skills.
Overview
10
10
years of professional experience
Work History
Product Manager
Headstart Warranty Group
Dallas, Texas
2025.05 - Current
- Managed product lifecycle from concept through launch and post-launch evaluation.
- Reviewed product direction by building roadmaps and aligning plans with business objectives.
- Facilitated roadmap planning, goal setting, and long-range vision development through comprehensive market analysis.
- Communicated product updates, launch plans, and goals across departments to ensure alignment and timely execution.
- Coordinated user testing sessions to gather feedback on product usability.
- Analyzed product gaps and generated innovative ideas to enhance market share and elevate customer experience.
- Researched agent and dealer pain points while studying competitor activity and market trends.
- Set pricing rates using competitor research and review of market trends.
Sales Support Lead
StoneEagle
Richardson, Texas
2022.04 - 2025.05
- Acted as a liaison between sales team and operations department to resolve customer issues and enhance overall customer satisfaction
- Analyzed sales data and generated reports to uncover trends and opportunities for strategic enhancements
- Developed and implemented training programs for new hires to expedite the onboarding process and improve team productivity
- Collaborated with internal departments to streamline processes and enhance cross-functional communication for a more cohesive work environment.
- Troubleshot and resolved rating and configuration setup issues for all clients, ensuring optimal system functionality
- Oversaw special projects within the department to ensure timely completion.
- Developed SQL scripts and updated forms to streamline data management processes
Director of Sales Enablement
Nation Safe Drivers
Boca Raton, FL
2021.08 - 2022.04
- Develop and implement comprehensive sales enablement strategies to increase overall team productivity and drive revenue growth
- Collaborated with sales and marketing teams to design and deliver targeted training programs and resources that supported sales initiatives
- Analyzed sales performance metrics and data to identify improvement areas and implemented tailored solutions that enhanced sales effectiveness
- Evaluated and optimized sales enablement technologies and tools to align with business goals and objectives
- Leaded a team of sales enablement professionals, providing guidance, coaching, and mentorship to drive professional growth and development.
VP of Sales Support & Project Management
CareGard Warranty Services, Inc.
Grapevine, TX
2019.02 - 2021.08
- Led and mentored team of sales support specialists and project managers, driving achievement of aggressive sales targets and project deadlines
- Implemented efficient sales support processes and project management methodologies resulting in a 20% increase in sales productivity
- Collaborated with cross-functional teams to develop and execute strategic initiatives that aligned with the company's sales objectives
- Oversaw development and maintenance of project timelines, budgets, and deliverables, ensuring quality and timely completions
- Delivered regular reporting and analysis on sales support and project management KPIs to senior leadership, facilitating informed decision-making
Sr. Account Manager
The Amynta Group
Bedford, Texas
2016.05 - 2019.02
- Managed a portfolio of key accounts with annual revenues exceeding $10 million, consistently exceeding sales targets by an average of 20%.
- Developed and implemented strategic account plans, fostering strong client relationships and driving revenue growth through targeted cross-selling and upselling.
- Led a team of account managers to deliver exceptional customer service and ensure client retention rates of over 90%.
- Collaborated with sales, marketing, and product development teams to identify new business opportunities and address customer needs effectively.
- Conducted regular business reviews with clients to assess performance, resolve issues, and identify improvement areas for enhanced customer satisfaction.
Education
Diploma - Business
Dundee-Crown Community High School
Dundee, IL1980-06
Skills
- Product Strategy
- Market analysis
- Project Management
- Data Analysis
- Power BI
- Agile Methodologies
- Account Management
- Continuous improvement
- MS Office
Personal Information
Title: Product Manager
Timeline
Product Manager
Headstart Warranty Group
2025.05 - Current
Sales Support Lead
StoneEagle
2022.04 - 2025.05
Director of Sales Enablement
Nation Safe Drivers
2021.08 - 2022.04
VP of Sales Support & Project Management
CareGard Warranty Services, Inc.
2019.02 - 2021.08
Sr. Account Manager
The Amynta Group
2016.05 - 2019.02
Diploma - Business
Dundee-Crown Community High School