Summary
Overview
Work History
Education
Skills
Timeline
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Denise Tiedemann

Denise Tiedemann

Cedar Rapids,IA

Summary

Detail-oriented Realtor excels in real estate sales and brings knowledge of insurance and financing processes. Skilled in leveraging client services talent and company branding to increase profitability. Offers top-notch leadership and multitasking abilities for driving results in fast-paced environments. Licensed in the State of Iowa.

Overview

17
17
years of professional experience

Work History

Real Estate Agent

GHST & Associates/Self Employed
Hiawatha, IA
12.2011 - Current
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Negotiated, facilitated and managed real estate transactions.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Assisted clients in financial planning for purchase.
  • Reviewed market research data and changed sales plans accordingly.
  • Represented buyers and sellers of developed and undeveloped properties.
  • Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
  • Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
  • Advertised client properties through websites, social media and real estate guides.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
  • Maintained inventories and records of sales collaterals and closings.

Real Estate Agent

Coldwell Banker Hedges/GHST & Associates
Cedar Rapids, IA
03.2010 - 12.2011
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Negotiated, facilitated and managed real estate transactions.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Represented buyers and sellers of developed and undeveloped properties.
  • Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
  • Created and implemented marketing plans to drive sales and coached staff on new strategies for maximum results.
  • Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.

Real Estate Agent

Skogman Realty
Cedar Rapids, IA
11.2007 - 03.2010
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Negotiated, facilitated and managed real estate transactions.

Supervisor

Access Direct/PRC
Cedar Rapids, IA
04.2005 - 11.2007
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Set overall vision and provided team leadership.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Interviewed, hired and trained new employees for production positions.
  • Identified individual employee's unique work styles and adapted management methods.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
  • Provided supportive link between external customers and internal operations.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Tracked and prepared quarterly reports of sales goals to management.
  • Built, managed and coached insourced and outsourced teams.
  • Consistently met quarterly sales goals and increased customer retention rate year-over-year.
  • Audited and documented processes and procedures for new accounts department.

Education

Bachelor of Arts - English

University of Iowa
Iowa City, IA
05.2004

Skills

  • Negotiation Management
  • Referral Coordination
  • Adaptability and Flexibility
  • Print and Digital Advertisement
  • Buyer and Seller Representation
  • Title Investigation
  • Purchase Agreement Writing
  • Open House Management
  • New Construction Assessment
  • Traditional Marketing
  • Comparative Market Analysis
  • Buyer Contracts
  • Appraisal Procedures
  • Recruiting Clients
  • Home Tours
  • Lender Relations
  • Client Interviews
  • House Showings
  • Maintaining Customer Database
  • Property Walks
  • CRM Tracking
  • Industry Trends
  • Sales Dedication
  • Revenue Generation
  • Presenting
  • Service-Orientation

Timeline

Real Estate Agent

GHST & Associates/Self Employed
12.2011 - Current

Real Estate Agent

Coldwell Banker Hedges/GHST & Associates
03.2010 - 12.2011

Real Estate Agent

Skogman Realty
11.2007 - 03.2010

Supervisor

Access Direct/PRC
04.2005 - 11.2007

Bachelor of Arts - English

University of Iowa

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Denise Tiedemann