DENISE TIMM
Oviedo,FL
Summary
Versatile professional who excels in public-facing positions in business and education; interested in administrative assistant opportunities. Utilize excellent interpersonal and communication skills to put others at ease, address concerns, and clarify systems/processes. Excel in coordinating projects, bringing teams together to improve processes and work toward a common goal; adept at visualizing process flows. Fluent in English and Portuguese. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Substitute Teacher
SCPS
10.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Supervised lunchroom and recess activities.
- Maintained detailed records of student attendance, assignments, and progress for seamless transition back to regular teachers.
- Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
Animal Foster Volunteer
FRIENDS OF THE MUSTANG ANIMAL SHELTER
08.2020 - 08.2021
- Care for foster cats and dogs, providing a caring home environment, meals, training, and healthcare
- Transport adoptable cats and dogs to weekly pet adoption events within the community
- Answer potential adoptive families' questions regarding eligible cats and dogs and adoption process/requirements
- Review applications to find the best fit for each animal
- Assist families with adoption processes, ensuring smooth transitions for people and pets.
Classroom Volunteer
ORANGE GROVE CHARTER SCHOOL
01.2019 - 01.2019
- Assisted 2nd-grade teacher with preparing and organizing class materials
- Organized class parties and events; decorated classroom and oversaw children during events.
Sales Associate
DILLARDS
06.2010 - 08.2011
- Assisted customers with finding and selecting merchandise
- Operated cash register to complete sales, returns, and exchanges; accepted cash and credit card payments
- Opened and closed store; counted and balanced registers and took deposits to billing office
- Opened new credit card accounts
- Asked customers relevant questions and entered information into computer
- Received and opened packages of new merchandise
- Verified contents, checked items against inventory and order list, and ensured merchandise was in good condition
- Stocked shelves, set up displays, and removed older products
- Trained new sales associates in available products, sales processes, and store policies.
Legal Assistant
PUBLIC DEFENSE SECRETARY
01.2005 - 01.2008
- Fielded calls from attorneys and provided information regarding ongoing and upcoming cases
- Communicated status, names of attorneys and judges assigned, and times of upcoming meetings/appointments
- Processed documents related to court cases and powers of attorney.
Volunteer
PUBLIC DEFENSE SECRETARY
01.2005 - 01.2005
- Answered calls from the public on a legal hotline, addressing questions and concerns regarding court cases, explaining court system processes, and providing attorney information
- Used internal court system to look up information.
Education
Bachelor of Arts - Social Sciences
UNIVERSIDADE FEDERAL DO RIO GRANDE DO SUL
Porto Alegre, Brazil03.2005
Bachelor of Arts in Law -
PONTIFICAL CATHOLIC UNIVERSITY OF RIO GRANDE DO SUL
Porto Alegre, Brazil12.2003
Skills
- Microsoft Office
- Zoom
- Apple Products
- Social Media
- Foreign language proficiency
- Administrative tasks
- Administrative Support
- Clerical Support
- Organizational Skills
- Documentation And Reporting
- Client relations strength
- Filing and Recordkeeping
Certification
- [Name of Certification] [Seminole County Public Schools, Florida] 10/2023 Substitute Teacher Certificate
- [Name of Certification] [Issuing Organization] [Year Month]
Languages
Portuguese
Native or Bilingual
Spanish
Elementary
French
Professional Working
Timeline
Substitute Teacher
SCPS
10.2023 - Current
Animal Foster Volunteer
FRIENDS OF THE MUSTANG ANIMAL SHELTER
08.2020 - 08.2021
Classroom Volunteer
ORANGE GROVE CHARTER SCHOOL
01.2019 - 01.2019
Sales Associate
DILLARDS
06.2010 - 08.2011
Legal Assistant
PUBLIC DEFENSE SECRETARY
01.2005 - 01.2008
Volunteer
PUBLIC DEFENSE SECRETARY
01.2005 - 01.2005
- [Name of Certification] [Seminole County Public Schools, Florida] 10/2023 Substitute Teacher Certificate
- [Name of Certification] [Issuing Organization] [Year Month]
Bachelor of Arts - Social Sciences
UNIVERSIDADE FEDERAL DO RIO GRANDE DO SUL
Bachelor of Arts in Law -
PONTIFICAL CATHOLIC UNIVERSITY OF RIO GRANDE DO SUL
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