Denise Torrez
Longmont,CO
Summary
Proven Account Manager with a track record of fostering customer loyalty and expanding client bases at Labor Max. Skilled in account management and active listening, I excel in building customer relationships and achieving high satisfaction levels. Demonstrated ability to enhance customer experiences, with a keen focus on upselling and new account creation.
Overview
3
3
years of professional experience
Work History
Account Manager
Labor Max
08.2023 - 01.2024
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Built relationships with customers and community. paid out employees daily thru direct deposit/card or check
- Assisted in the development of training materials for new hires, ensuring a smooth transition. collected personal information to develop personal files
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Day Porter
Pegasus
09.2021 - 02.2023
- Assisted in event setup and breakdown, ensuring smooth transitions between activities.
- Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
- Straightened up common areas, removed trash and wiped down surfaces to maintain welcoming environment.
- Upheld exceptional appearance standards for public spaces, elevating visitors'' first impressions of the premises.
Customer Service Representative
Walgreens
04.2021 - 10.2022
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Balanced and maintained cash drawer. verified dob for tabacco products
Education
Graduate Certificate - Medical Billing/coding
Everest College
Thornton, CO02.2011
Skills
- Customer Satisfaction
- Customer Relationships
- Cold calling skills
- New account creation
- Upselling
- Banking/ Cash handling
- Account Management
- Active listening
- Waitstaff/ Server
Timeline
Account Manager
Labor Max
08.2023 - 01.2024
Day Porter
Pegasus
09.2021 - 02.2023
Customer Service Representative
Walgreens
04.2021 - 10.2022
Graduate Certificate - Medical Billing/coding
Everest College
Similar Profiles
Justin LeslyJustin Lesly
Temp Worker at Labor MaxTemp Worker at Labor Max
Deandrae StevensDeandrae Stevens
General Laborer at Labor MaxGeneral Laborer at Labor Max
Travis CongdonTravis Congdon
Construction Worker at Labor MaxConstruction Worker at Labor Max
Stacy Jr FitzgeraldStacy Jr Fitzgerald
Traffic Control Flagger at Labor MaxTraffic Control Flagger at Labor Max
Tristan BlumreichTristan Blumreich
Longmont Rec Center Climbing Wall Attendant at City of Longmont Recreation CenterLongmont Rec Center Climbing Wall Attendant at City of Longmont Recreation Center