Denise Turner
Douglasville,GA
Summary
Highly motivated individual with strong written and verbal communication skills and customer service experience seeking entry-level position.
Overview
26
26
years of professional experience
Work History
Cashier
Jcpennys
Amherst, NY
11.2014 - 12.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Handled customer inquiries with attention to detail.
- Opened and closed registers, and handled point of sales transactions.
- Maintained an accurate cash drawer and reconciled money in the drawer at the end of the shift.
Bus Driver
Laidlaw
Buffalo, NY
04.2008 - 10.2014
- Inspected vehicles prior to each shift for mechanical defects or malfunctions.
- Maintain orderly conduct of student passengers.
- Report unsafe acts or conditions
- Operated a school bus in accordance with the laws held by New York State and the policies by the Board of Education.
Customer Service Manager
Walmart
Amherst, NY
03.1995 - 08.2007
- Provided exceptional customer service to ensure customer satisfaction.
- Developed and suggested strategies for providing excellent customer service experience.
Education
BBA - Business
University At Buffalo
Buffalo, NY05-2010
Skills
- Cash Handling
- Customer Assistance
- Returns processing
- ID Verification
- Product Recommendations
- Drawer balancing
- Data entry and data management
Timeline
Cashier
Jcpennys
11.2014 - 12.2020
Bus Driver
Laidlaw
04.2008 - 10.2014
Customer Service Manager
Walmart
03.1995 - 08.2007
BBA - Business
University At Buffalo