Denise Valdez
Phoenix,Arizona
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
13
13
years of professional experience
Work History
Security Officer
Covey Security
06.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Security Officer
Allied Universal Security Services
02.2022 - 06.2023
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to emergency situations to assess and deflect issues.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Interacted assertively but non-confrontationally with personnel and general public.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Residential Manager ( Her House )
N.C.A.D.D
07.2012 - 10.2012
- Devised and implemented patient and resident care plans, programs, policies and procedures.
- Interviewed and assessed average of [Number] incoming residents per week.
- Reported and documented maintenance requests and scheduled appropriate services.
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Conducted property move-ins, move-outs and walk-through inspections.
- Communicated effectively with owners, residents, and on-site associates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Resident Manager
New Dimensions In Recovery
11.2011 - 06.2012
- Reported and documented maintenance requests and scheduled appropriate services.
- Conducted property move-ins, move-outs and walk-through inspections.
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment and previous rental history.
Residential Manager
The Crossroads For Women
03.2011 - 11.2011
- Devised and implemented patient and resident care plans, programs, policies and procedures.
- Interviewed and assessed average of [Number] incoming residents per week.
- Reported and documented maintenance requests and scheduled appropriate services.
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Conducted property move-ins, move-outs and walk-through inspections.
- Managed, scheduled and determined workload for [Number]-member property management team.
Education
Associate of Arts -
Estrella High School
Avondale, AZ2000
GED -
Maryvale High School
Phoenix, AZ1985
Skills
- Shift Work
- Interior and Exterior Patrol
- Report Generation
- Theft Prevention Training
- Conflict Resolution Techniques
Languages
American Sign Lanuage
Full Professional
Timeline
Security Officer
Covey Security
06.2023 - Current
Security Officer
Allied Universal Security Services
02.2022 - 06.2023
Residential Manager ( Her House )
N.C.A.D.D
07.2012 - 10.2012
Resident Manager
New Dimensions In Recovery
11.2011 - 06.2012
Residential Manager
The Crossroads For Women
03.2011 - 11.2011
Associate of Arts -
Estrella High School
GED -
Maryvale High School
Similar Profiles
Theodore MackillopTheodore Mackillop
Unarmed Security Guard at Covey SecurityUnarmed Security Guard at Covey Security
Gabriela MedinaGabriela Medina
Security Guard at Covey SecuritySecurity Guard at Covey Security
Shalamar GrubbsShalamar Grubbs
Security Guard at Canyon Security Specialist & ConsultingSecurity Guard at Canyon Security Specialist & Consulting
Jesus HernandezJesus Hernandez
Automotive Technician at Ledezma ElectronicsAutomotive Technician at Ledezma Electronics
Kimber BowsherKimber Bowsher
Kitchen Crew Member at Tailored BitesKitchen Crew Member at Tailored Bites