Denise VanAlstyne
Grand Junction,CO
Summary
Dynamic Administrative Assistant with a proven track record at NaphCare excelling in customer engagement and detail-oriented data management. Recognized for enhancing office efficiency through organized filing systems and effective communication, while fostering strong client relationships. Committed team contributor skilled in administrative support and adept with various computer programs. Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
2026
2026
years of professional experience
Work History
Administrative Assistant
NaphCare, Wellpath, Correct Care Solutions
2010 - Current
- Managed scheduling and coordination of meetings for team members.
- Assisted in maintaining organized filing systems to improve document retrieval.
- Supported daily office operations by handling incoming calls and emails.
- Prepared reports and presentations, ensuring accuracy and clarity of information.
- Maintained inventory of office supplies, ensuring availability for staff needs.
- Developed positive relationships with clients through effective communication and support.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained inventory of office supplies and placed orders.
- Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Surgical Dental Assistant
Monument Oral Surgery
2009 - 2010
- Prepared and sterilized instruments and dental equipment according to safety protocols.
- Assisted dental practitioners during surgical procedures, ensuring seamless workflow and patient comfort.
- Managed patient records, ensuring accuracy and confidentiality in compliance with HIPAA regulations.
- Conducted inventory management of dental supplies, minimizing waste and maintaining adequate stock levels.
- Assisted in complex surgical procedures, showcasing strong dexterity and knowledge of dental anatomy.
Orthodontic Assistant
Dodge Family Dental
2005 - 2007
- Implemented efficient scheduling practices to optimize appointment flow and minimize wait times for patients.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Set appointments and made follow-up calls.
- Managed emergency situations calmly, providing immediate care when necessary before escalating to the orthodontist if needed.
- Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
Education
Dental Assistant
Provo College
Provo, UT01-1995
Skills
- Customer engagement
- Detail-oriented data management
- Experienced with various computer programs
- Administrative support
- Committed team contributor
- Customer and client relations
Timeline
Administrative Assistant
NaphCare, Wellpath, Correct Care Solutions
2010 - Current
Surgical Dental Assistant
Monument Oral Surgery
2009 - 2010
Orthodontic Assistant
Dodge Family Dental
2005 - 2007
Dental Assistant
Provo College
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