DENISE VARGAS
Bronx,NY
Summary
Experienced Bilingual Benefits Specialist with a proven track record in managing and streamlining open enrollment processes. Accurate documentation and reporting of benefits changes, ensuring regulatory compliance and maintaining high levels of accuracy. Recognized for exceptional communication skills and collaborative approach, fostering effective teamwork and dedicated support for employee needs.
Overview
16
16
years of professional experience
Work History
HRIS Specialist
Mount Sinai Hospital
12.2022 - Current
- Perform comprehensive system audits to ensure data integrity and adherence to organizational compliance standards
- Lead the implementation of system upgrades and new HRIS features, optimizing user experience and operational efficiency
- Design and deliver training programs for HR team members, fostering best practices in HRIS utilization
- Analyze HR data to generate strategic insights, supporting data-driven decision-making across the organization
- Collaborate with IT to troubleshoot system issues, ensuring seamless HR operations with minimal disruptions
- Oversee the integration of HRIS with other organizational systems, streamlining workflows and enhancing cross-functional collaboration
- Headed member team to drive HR and HCM for client company.
- Headed 12 member team to drive HR and HCM for client company.
- Served as domain expert for human capital analytics and related activities.
Human Resources Benefits Coordinator
Westchester Medical Center
12.2021 - 12.2022
- Maintain and processes benefit enrollments, changes and terminations for all plans, including medical, dental, prescription drugs, vision, flexible spending accounts, COBRA and retirement
- Provide explanations of benefit programs to employees as well as departmental representatives to facilitate administration of these programs
- Respond to employee complaints or problems and reviews and researches claim issues for participants
- Assist in coordination of annual enrollment for plan participants ensuring all changes are processed correctly
- Communicate with representatives from insurance companies to discuss benefits and claim issues
- Contact, both in writing and by telephone, insurance carriers, employees and eligible former employees to ensure implementation of, and compliance with, program requirements as well as for resolution of unusual problems
- Communicate with representatives from insurance companies to discuss benefits and claim issues
- Enter retirees into the New York State retirement plan
- Process Tuition reimbursement
- Enroll former employees into cobra
Human Resources Administrator
Zachys Fine wine
08.2021 - 12.2021
- First line response to HR queries, providing timely and effective responses to management and employees, escalating matters when required
- Support recruiting by managing contact with social media, job boards, recruiters, applicants and internal hiring team members, interview schedules, offer letters, background and reference checks, and onboarding
- Assist with onboarding by preparing offer letters, new hire documentation, background screening, and country-specific processes such as the completion of Form I-9 and E-Verify
- Coordinate and deliver new hire orientation/onboarding activities
- Prepare employee changes and termination paperwork, notifications, and change forms
- Answer frequently asked questions from employees concerning HR processes
- Handled employee's Employment Verification requests
- Retrieve, date stamp, sort and distribute all Human Resources mail; including faxes
- Support accounting team with filing and invoices
- Assist with planning and execution of special events, holiday parties and retirement celebrations
Patient, Liaison/ Medical Finance
Westchester Medical Center
01.2019 - 01.2021
- Trained employees on collecting (patient information using hospital applications (All Scripts, RUMBA, Net Access, OnBase, A2k and Cerner)
- Work with latest time/attendance system
- Organized admitted patient information to ensure hospital payment follow accuracy
- Managed direct patient admission data for ease in future access
- Verified all end of day data for team accuracy, ensuring a positive coaching environment
- Trained team on verifying patient insurance coverage, to ensure hospital revenue cycle
- Educated patients on their financial options, when insurance coverage was unavailable
- Conducted cross department meetings to ensure open line communication between teams
- Develop and implement policies and procedures for the department
- Monitor work queues and reports to ensure accuracy and timely registrations scheduling and claims submission
Assistant Sales Manager
AT&T Mobility
09.2013 - 01.2019
- Partner with store manager to oversee all aspects involved in daily operations
- Achieve top audit scores by conducting process training for cash management
- Reinforce team focus on yearly audit sales behavior by directing daily meetings
- Train, coach and engage team with new products and services
- Facilitated morning calls and monthly meetings to foster daily team engagement
- Promote account accuracy and increase satisfaction reviews, by coordinating performance trainings
- Increased account tracking and follow-up by creating personalized marketing flyers for field team
Pc & Home Supervisor
Best Buy
10.2008 - 09.2013
- Lead and mentor team on adherence to the department execution model
- Conducted monthly counts to ensure inventory accuracy
- Created the department schedule based on sales peak times
- Ensure team is delivering an excellent sales experience
- Motivate, coach recognize, and performance manage employees to reach their full potential
- Resolve complex customer issues
Education
B.S - Business Administration
Lehman College
Bronx, NY01-2025
Skills
- Strong Organizational Abilities
- Detail-Oriented
- Payroll Systems Management
- HRIS Administration
- Proficient in Office Productivity Tools
- Medical Claims Processing
- System Integration
- Customer Support
- Background Verification Procedures
- Benefits Analysis
- EEO Compliance Reporting
- Benefits Administration
- HR Operations Management
- Health Insurance Expertise
- FMLA Regulations Expertise
- Enrollment Management
- Offer Letter Preparation
- HR Management Software
- Employee Onboarding
Languages
Spanish
Full Professional
Timeline
HRIS Specialist
Mount Sinai Hospital
12.2022 - Current
Human Resources Benefits Coordinator
Westchester Medical Center
12.2021 - 12.2022
Human Resources Administrator
Zachys Fine wine
08.2021 - 12.2021
Patient, Liaison/ Medical Finance
Westchester Medical Center
01.2019 - 01.2021
Assistant Sales Manager
AT&T Mobility
09.2013 - 01.2019
Pc & Home Supervisor
Best Buy
10.2008 - 09.2013
B.S - Business Administration
Lehman College
Similar Profiles
Cynthia John-OgamCynthia John-Ogam
Registered Nurse- Operating Room at Mount Sinai Health System: The Mount Sinai HospitalRegistered Nurse- Operating Room at Mount Sinai Health System: The Mount Sinai Hospital
Robert ReillyRobert Reilly
Emergency Staff Nurse at Sinai Health, Mount Sinai HospitalEmergency Staff Nurse at Sinai Health, Mount Sinai Hospital
Osvaldo MezaOsvaldo Meza
Revenue Cycle Reimbursement Analyst at Sinai Health System, Mount Sinai HospitalRevenue Cycle Reimbursement Analyst at Sinai Health System, Mount Sinai Hospital
Janaria BaniquedJanaria Baniqued
Clinical Nurse Coordinator at Sinai Health System, Mount Sinai HospitalClinical Nurse Coordinator at Sinai Health System, Mount Sinai Hospital
Casey "Kat" WebsterCasey "Kat" Webster
Sales Associate at Dollar TreeSales Associate at Dollar Tree