Denise Vassallo
Philadelphia,PA
Summary
At Miller, Frank and Miller, excelled as a Legal Assistant to Mitchell W. Miller, Chapter 7 Bankruptcy Trustee by streamlining office procedures, enhancing document accuracy by meticulous proofreading, and fostering strong client relationships. Skilled in court filing and efficient multitasking, I significantly contributed to the firm's efficiency and client satisfaction, embodying a proactive and results-driven approach.
Overview
15
15
years of professional experience
Work History
Legal Secretary
Miller, Frank and Miller
11.1989 - 07.2004
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
- Answered and directed calls using multi-line switchboard.
- Received and placed telephone calls to clients and prospective clients.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
- Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Screened telephone calls and forwarded to appropriate departments.
- Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
- Transcribed legal documents and phone conversations.
- Reduced errors in legal documents by implementing thorough proofreading processes.
- Created, indexed, and maintained client binders.
- Developed and maintained filing and retrieval systems.
- Scheduled and made appointments for 3 attorneys.
- Diligently edited legal correspondence for grammar and spelling.
- Trained new staff members on office procedures and best practices, promoting a cohesive team dynamic within the firm.
- Developed strong relationships with court personnel to ensure smooth filing processes and adherence to regulations.
- Streamlined office procedures for increased efficiency in handling legal matters.
- Coordinated scheduling of client meetings and court dates, improving firm's ability to meet clients' needs promptly.
- Supported case preparation by drafting pleadings, motions, and other legal documents under attorney supervision.
- Improved efficiency in legal research and documentation by training new staff on best practices and software tools.
- Enhanced accuracy of legal documents by conducting meticulous proofreading, reducing need for revisions.
- Reduced expenses by negotiating with suppliers for office supplies, contributing to firm's cost-saving measures.
- Maintained strict confidentiality of all client and firm information, reinforcing firm's commitment to client privacy.
- Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
- Created and printed legal documents for attorneys to review.
- Prepared and processed invoices for attorney billing.
- Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.
- Developed and maintained positive relationships with clients and colleagues.
- Composed contracts, pleadings and motions in accordance with established guidelines.
Education
Business
John W. Hallahan Catholic Girls' High School
Philadelphia, PASkills
- Court Filing
- Document Formatting
- Efficient multi-tasker
- Appointment Setting
- File Organization
- Word Processing
- Client Communication
- Calendar Management
- Client Correspondence
- Phone Etiquette
- Transcription
- Drafting legal documents
- Case Management
- Editing and proofreading
- Document Proofreading
- Clerical assistance
- Multi-Line Telephone Systems
- Case Files Organization
- Office Equipment Maintenance
Timeline
Legal Secretary
Miller, Frank and Miller
11.1989 - 07.2004
Business
John W. Hallahan Catholic Girls' High School
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