Denise Vazquez
Raymore,MO
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
7
7
years of professional experience
Work History
Dog Sitter
Rover
02.2023 - Current
- Exercised animals regularly with walks and rigorous play activities.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Gave animals proper attention to promote secure environment in owner's absence.
- Communicated professionally with pet owners via phone, email, and text.
- Prepared food and water following instructions from pet owners.
- Followed pet care instructions, dietary needs, and medication regimens
Military Police
Army National Guard
08.2018 - Current
- Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
- Gathered evidence, processed crime scenes, and questioned witnesses and suspects.
- Documented and organized security information accurately and efficiently.
- Secured storage of weapons, ammunition and explosives to prevent theft and accidents.
- Maintained 100% accountability of assigned equipment.
Project Accountant
QISG
08.2022 - 07.2023
- Monitored project costs, developed job cost forecasts, managed cash flow and approved invoices for payment.
- Set up and managed project accounting systems.
- Eliminated discrepancies by carefully reviewing budgets to prevent overspending and adhere to financial objectives.
- Contacted customers to immediately find resolutions for escalated issues.
- Assessed and forwarded project overhead estimates in accordance with budgets.
- Drafted, analyzed and submitted numbers in reports for auditors quickly and efficiently.
- Provided timely actuals, forecast and budget data for IT and corporate management.
- Approved project write-offs for items not available for billing to or collection from customers.
- Conceived project accounts in company accounting system according to direction from senior accountant.
Material Expeditor
QISG
11.2022 - 07.2023
- Created and implemented tracking systems to monitor progress and meet deadlines.
- Devised and implemented efficient processes for production tracking and inventory control.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Project Coordinator
StructSure Projects
12.2021 - 07.2022
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
Assistant Store Manager of Operations
Hy-Vee
03.2021 - 12.2021
- Logged operational documents, store-to-store transfers and shipment receipts as set forth in company policy.
- Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
- Managed workload and task demand between corporate guidelines and staff abilities.
- Implemented theft prevention policies to minimize potential stock loss.
- Developed company initiatives for ongoing store maintenance and increasing efficiency in operations procedures.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Aisles Online Manager
Hy-Vee
08.2020 - 03.2021
- Trained support staff in site implementation, updating and maintenance procedures.
- Troubleshot issues with websites and fixed scripting and use issues.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Backed up or modified applications and related data to provide for disaster recovery.
Assistant Manager
Hy-Vee
01.2019 - 08.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Customer Service Representative
Hy-Vee
12.2016 - 01.2019
- Identified opportunities and found solutions for continuous improvement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Led, built and developed team for modeling service excellence.
Education
School Diploma -
Platte County High School
Platte City, Missouri05.2017
Associate of Arts - Criminal Justice
University of Missouri - Kansas City
Kansas City, MOSkills
- Problem Identification
- Materials Ordering
- Outstanding Communication Skills
- Cash Management
- Inventory Tracking and Management
- Sales Promotion
- Business Leadership
- Vendor Management
- Time Management
- Leadership Development
- Critical Thinking and Analysis
- Administrative Oversight
Languages
Spanish
Native or Bilingual
Timeline
Dog Sitter
Rover
02.2023 - Current
Material Expeditor
QISG
11.2022 - 07.2023
Project Accountant
QISG
08.2022 - 07.2023
Project Coordinator
StructSure Projects
12.2021 - 07.2022
Assistant Store Manager of Operations
Hy-Vee
03.2021 - 12.2021
Aisles Online Manager
Hy-Vee
08.2020 - 03.2021
Assistant Manager
Hy-Vee
01.2019 - 08.2020
Military Police
Army National Guard
08.2018 - Current
Customer Service Representative
Hy-Vee
12.2016 - 01.2019
School Diploma -
Platte County High School
Associate of Arts - Criminal Justice
University of Missouri - Kansas City