DENISE VAZQUEZ
Dallas,TX
Summary
Highly professional Business Assistant with relevant experience in Accounting Department. Strengths include comprehensive knowledge of financial management processes and business operations, coupled with exceptional organizational abilities. Noted for robust problem-solving skills and ability to improve workflow efficiency. Past roles demonstrate impactful contributions to team productivity and company financial accuracy.
Overview
3
3
years of professional experience
Work History
Business Assistant, Accounting Department
QUALITAX BUSINESS & SERVICES
Grand Prairie, TX
02.2025 - Current
- Answering and Directing Calls: Managed phone lines, directed calls to appropriate departments, and took detailed messages.
- Scheduling Appointments: Coordinated calendars, scheduled meetings, and ensured optimal time management for office personnel.
- Filing and Document Management: Organized physical and digital files, ensuring proper storage, accessibility, and maintenance of important records.
- Customer Service: Provided support to clients and visitors by answering inquiries, resolving concerns, and offering assistance as needed.
- Modified existing software to correct errors, adapt to newly implemented hardware or upgrade interfaces.
- Tracked Expenses: Bookkeeping and categorized business expenses, ensuring they were recorded accurately for budgeting and tax purposes.
- Prepare and submit accurate and timely franchise tax reports to state authorities, ensuring compliance with state tax laws.
Cashier
El Rancho Supermercado
DALLAS, TX
06.2022 - 04.2023
- Greeted visitors and provided customer service assistance.
- Provided customer service assistance when requested.
- Assessed customer service strategies to recommend improvements.
- Conducted customer service surveys to identify areas of improvement in customer service.
- Maintained high standards of customer service.
CASHIER
PLS Check Cashiers
DALLAS, TX
11.2021 - 07.2022
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Worked closely with front-end staff to assist customers.
- Answered phone calls to assist customers with questions and orders.
- Provided customer service to ensure customer satisfaction.
Education
High School Diploma -
H GRADY SPRUCE HS
DALLAS05-2022
Skills
- Data entry
- Technical skills
- Problem solving
- Team collaboration
- Time management
- Customer service
- Reliable and trustworthy
Languages
English
Professional
Spanish
Professional
Timeline
Business Assistant, Accounting Department
QUALITAX BUSINESS & SERVICES
02.2025 - Current
Cashier
El Rancho Supermercado
06.2022 - 04.2023
CASHIER
PLS Check Cashiers
11.2021 - 07.2022
High School Diploma -
H GRADY SPRUCE HS
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