Plus years of professional experience
Denise Violetta
Camp Verde,AZ
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
- Willingness to take on added responsibilities to meet team goals.
- Excellent with time management, accuracy, and extremely detail-oriented.
- Fast learner and computer literate.
- Extremely passionate about supporting animal care businesses- animals mean so much to me and taking care of the people who care for these animals is very important.
Overview
10
10
Work History
Professional Petsitter
Self employed
06.2017 - 12.2022
- Gave clients freedom & peace of mind while traveling by providing excellent, dependable care for their pets.
- Supported animal well-being by caring for both physical and mental health needs through strategies such as regular exercise, proper diet, and play.
- Communicated professionally with pet owners via phone, email, and text to build relationships and foster trust.
- Managed schedules efficiently in Google Calendar and maintained detailed records of each pet's needs, preferences, and behaviors for future reference in Google Sheets.
- Developed strong relationships with clients, leading to numerous referrals and over 170 five-star Rover reviews.
Veterinary Assistant / the Clinic
The Animal Foundation
01.2016 - 06.2017
- Provided compassionate care for animals during treatment and recovery from surgery, illness, or injuries.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Ensured accuracy of digital medical records by diligently documenting all relevant information for each patient visit.
- Assisted with adoption process and post-adoption follow-up, providing support and addressing any arising issues.
- Provided care for animals before surgeries, prepped the surgical area, and monitored patients under anesthesia during surgery.
Store Manager
Cartridge World
09.2013 - 12.2015
- Took care of toner orders for business clients, troubleshooted customers' printers, refilled ink cartridges, maintained inventory, helped customers purchase retail ink and toner.
- Interacted well with customers to build connections and nurture relationships.
- Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
- Assisted with hiring, training, and mentoring new staff members.
Education
Associate of Science - Animal Care Sciences
Becker College
LeicesterTEFL certificate - Teaching English As A Second Language
International TEFL Academy
07.2020
Skills
- Adaptability and Resilience
- Client Relationship Management
- Information Collection and Recording
- Animal Behavior Education
- Professionalism and Courtesy
- Positive Attitude
- Customer Service
- Problem-Solving
- Attention to Detail
- Data Management
Credentials/Relevant Experience:
I've had over 10 years of experience working in different office environments with Microsoft applications.
I use spreadsheets for my business to keep track of clients' preferences and income. I also use them for our home to track expenses and income as well as our budget.
While in college, we had extensive business training and our large project was to create a feasibility study for opening an animal care business. I created mine based on opening a petsitting business, and I went on to have three successful businesses in three different cities.
About Me
My family and I moved to this beautiful rural area in Arizona to get out of the city and enjoy nature. I've been looking for a meaningful remote work position.
I am a finisher and my supervisors and co-workers have consistently relied on me to complete my work with a high standard. I am known to be skilled at time management and I'm self-regulating and a disciplined self-starter. I have years of experience working positively with teams and constructively helping customers. Throughout the years, I received many letters at work commending my service and compassion from customers and clients and I go the extra mile whenever I can to help meet their goals. I'm excellent at meeting a frustrated or angry customer with calm respect and with the goal to solve their issue in the most reasonable way possible. I'm extremely thorough and detail-oriented, as well as level-headed and calm in the face of a challenge. Multitasking also comes very easily to me and I can do it with a lot of success. I've risen to a leadership position at many of the companies I've been with. I have been a quick learner at every position I've ever held and I'm extremely coachable. I will take detailed notes as I'm learning so the person training me doesn't have to go back over everything at a later time. I value the time they are putting into teaching me.
References
Jillian Trockman, former Las Vegas petsitting client: (702) 812-5037
Jenn Lange, close friend: (702) 813-8939
*Others available upon request*
Rover profile
Learn more about my communication skills and work ethic through dozens of positive reviews.
https://rover.com/sit/excellentpetcare