Denise White
Cedar Rapids,IA
Summary
Dedicated professional with expertise in customer service, equipment preparation, and behavioral support. Proven ability to foster positive relationships and ensure seamless operations, driving client satisfaction and operational efficiency.
Overview
11
11
years of professional experience
Work History
Photography Assistant
Elite Photography
Marion, IA
08.2021 - Current
- Assisted in organizing and setting up photography equipment for various shoots.
- Provided on-site support during events, ensuring client satisfaction and smooth operations.
- Supported photographers in capturing high-quality images through precise positioning of subjects, props, and backgrounds.
Substitute Paraprofessional
Cedar Rapids Community School District
Cedar Rapids, IA
03.2017 - Current
- Supported classroom instruction by assisting teachers with lesson implementation and student engagement.
- Fostered positive relationships with students, promoting a supportive and inclusive learning environment.
- Provided support during classes, group lessons, and classroom activities.
Customer Service Representative
Sedgwick CMS
Coralville, IA
10.2015 - 03.2016
- Resolved customer inquiries and issues through effective communication and problem-solving techniques.
- Managed high-volume calls while maintaining professionalism, confidentiality, and efficiency in fast-paced environment.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Bachelor of Arts - Liberal Arts
Upper Iowa University
Fayette, IA12-2027
Timeline
Photography Assistant
Elite Photography
08.2021 - Current
Substitute Paraprofessional
Cedar Rapids Community School District
03.2017 - Current
Customer Service Representative
Sedgwick CMS
10.2015 - 03.2016
Bachelor of Arts - Liberal Arts
Upper Iowa University